Senior Site Reliability Engineer

Posted 2 Days Ago
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Oakland Estates, San Antonio, TX, USA
In-Office
Senior level
Digital Media • Events • Music
The Role
Lead and manage a team of SRE/DevOps engineers to ensure reliability, availability, and performance of cloud-based systems. Oversee incident response, operational troubleshooting, process improvements, and cross-team collaboration while mentoring and delegating tasks to meet business objectives.
Summary Generated by Built In
iHeartMedia

                                                                             

Current employees and contingent workers click here to apply and search by the Job Posting Title.

                                                                             

The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

  • More #1 rated markets than the next two largest radio companies combined;

  • We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

  • iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

  • We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

  • iHeartRadio is the #1 streaming radio digital service in America;

  • Our social media footprint is 7 times larger than the next largest audio service; and

  • We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

                                                                             

What We Need:

iHeartMedia Entertainment, Inc. seeks candidates for the position of Senior Site Reliability Engineer (SRE), responsible for leading a talented team of SREs/DevOps Engineers across a wide variety of Cloud Services to ensure the reliability, availability, and performance of software systems and infrastructure.

                                                                             

What You'll Do:

Responsible for leading a talented team of SREs/DevOps Engineers across a wide variety of Cloud Services to ensure the reliability, availability, and performance of software systems and infrastructure.

                                                                             

What You'll Need:

Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems or a related field or foreign equivalent degree and 24 months experience in the job offered or as a Software Engineer or related.                      

                                                                             

What You'll Bring:

  • Respect for others and a strong belief that others should do this in return

  • Demonstrated initiative and achievement-oriented leadership

  • Ability to delegate tasks and manage others effectively, especially in times of complexity or conflict

  • Growth mindset and desire for continued knowledge sharing and learning

  • Understanding of impact of own work and your team’s outcomes

  • Business insights that contribute to meeting organizational objectives

  • Ability to solve technical and operational problems and troubleshoot in a timely manner

  • Ability to identify and support new opportunities for continued improvement across business

  • Comfort interacting with individuals of all levels

  • Effective communication skills and the ability to build team trust

  • Ability to influence others to adopt a broader point of view

                                                                             

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

                                                                             

Position Type:                                                                                             

Regular

                                                                             

Time Type:

Full time

                                                                                 

Pay Type:

Salaried

                                                                                 

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

  • Employer sponsored medical, dental and vision with a variety of coverage options

  • Company provided and supplemental life insurance

  • Paid vacation and sick time

  • Paid company holidays

  • A Spirit day to encourage and allow our employees to more easily volunteer in their community

  • A 401K plan

  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

  • ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

                                                                             

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Skills Required

  • Master's degree in Computer Science, Computer Engineering, Electrical Engineering, Information Systems or related (or foreign equivalent)
  • At least 24 months experience in the job offered or as a Software Engineer or related
  • Experience leading, delegating, and managing engineering teams effectively
  • Strong troubleshooting and operational problem-solving skills for production systems
  • Experience with SRE/DevOps practices and cloud service operations
  • Effective communication skills and ability to build team trust and influence stakeholders
  • Growth mindset, commitment to knowledge sharing and continuous improvement
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The Company
HQ: New York, NY
11,660 Employees

What We Do

With over a quarter of a billion monthly listeners in the U.S. and over 129 million social followers, iHeartMedia has the largest national reach of any radio or television outlet in America. As the leader in multiplatform connections, it also serves over 150 local markets through 858 owned radio stations, and the company’s radio stations and content can be heard on AM/FM, HD digital radio, satellite radio, on the Internet at iHeartRadio.com and on the company’s radio station websites, on the iHeartRadio mobile app, in enhanced auto dashes, on tablets, wearables and smartphones, and on gaming consoles. iHeartRadio, iHeartMedia’s digital radio platform, is the fastest growing digital audio service in the U.S., available on over 260 platforms and 2000+ devices. iHeartRadio offers users thousands of live radio stations, personalized custom artist stations created by just one song or seed artist and the top podcasts and personalities. With over 1.7 billion downloads, iHeartRadio reached 110 million registered users faster than any other radio or digital music service. iHeartMedia’s platforms include radio broadcasting, online, mobile, digital and social media, podcasts, personalities and influencers, live concerts and events, syndication, music research services and independent media representation. iHeartMedia is a division of iHeartMedia, Inc. (PINK: IHRT). Visit iHeartMedia.com for more company information.

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