Senior Site Reliability Engineer

Job Posted Yesterday Posted Yesterday
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Pittsburgh, PA
Hybrid
178K-300K Annually
Senior level
Edtech • Machine Learning • Mobile • Other • Software
We’re here to develop the best education in the world and make it universally available.
The Role
As a Senior Site Reliability Engineer, you will ensure Duolingo's distributed systems operate reliably and effectively while collaborating with engineering teams on system improvements and incident management.
Summary Generated by Built In

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role...

As a Senior Site Reliability Engineer, you will work closely with both product and platform engineering teams to ensure Duolingo’s sophisticated distributed systems and products are built and maintained with extraordinary quality, and operated in measurable and scalable ways.

You Will...

  • Collaborate with internal teams to identify sources of instability in distributed systems and drive operational excellence
  • Own core infrastructure (i.e understand, diagnose, and debug these systems in production)
  • Provide system design consulting, develop software platforms/frameworks, and conduct launch reviews and root cause analysis
  • Maintain and document sustainable postmortem/incident response practices
  • Advocate for and implement changes that improve reliability, scalability, and velocity
  • Reduce the burden of toil with iterative development of tooling and automation
  • Collaborate with engineering teams to release new features and become an authority on our services

You Have...

  • 3+ years of experience within site reliability engineering/DevOps of a product with millions of users
  • Experience identifying and solving issues in large-scale distributed systems
  • Experience with Java, Kotlin, Python or Go
  • Proficiency in networking protocols, such as TCP/IP, HTTP, SSL, DNS, etc
  • An understanding of containerization toolsets and container orchestration technologies (Docker, Mesos, Kubernetes, Nomad, etc)

  Exceptional Candidates Will Have...

  • Experience improving automation and tooling to reduce service maintenance toil
  • Proven experience driving improvements to incident response processes

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range:

$177,700$300,000 USD

Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Top Skills

Dns
Docker
Go
HTTP
Java
Kotlin
Kubernetes
Mesos
Nomad
Python
Ssl
Tcp/Ip
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The Company
HQ: Pittsburgh, PA
670 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages.

Duolingo is the world’s most popular way to learn a language. Our mission is to develop the best education in the world and make it universally available. Some of our products include:

1. Duolingo: The free, fun, and effective way to learn a language!
2. DET (Duolingo English Test): A modern language proficiency tool designed for today's international students and institutions. It offers an English proficiency score, video interview, and writing sample in an accessible, efficient, and secure testing experience.
3. Duolingo Math: An app that can make math be fun. For everyone. Students can focus on elementary math, which covers classroom topics, or adults can focus on brain training, which strengthens mental math skills and covers more advanced topics.
4. Duolingo ABC: An educational learning app that offers immersive lessons to teach preschool to second grade kids reading fundamentals.

Founded in 2011 by Luis von Ahn and Severin Hacker, Duolingo is the most downloaded education app in the history of the App Store and in 2019 became the top-grossing education app worldwide. The app has been awarded Apple's iPhone App of the Year and Android's Best of the Best.

Learning a new language used to be expensive; we believe it should be free. Over 1.2 billion people are learning a second language and most of them are learning English to improve their lives.

Learning a new language is hard; we believe it can be fun. We use bite-sized lessons that feel like playing a game to keep our learners motivated.

With over 500 million learners we have unprecedented data insights on how people learn. Our teams of language learning scientists, machine learning engineers, and AI experts use this data to constantly improve our effectiveness. We’re building a future in which the highest-quality education is accessible to all.

Duolingo has been named:
2022 Fast Company’s Best Workplaces for Innovators
2022 Fast Company 10 Most Innovative Education Company
2021 Forbes Best Startup Employers
2020, 2018, 2017, 2013 Most Innovative Company by Fast Company
2020 Best Machine Learning Startups for by Glassdoor
2018 Inc. Best Places to Work
2018 Entrepreneur Top Company Culture List

University Program Awards:
2022 Handshake Early Talent Award
2022 Untapped Top Internship Programs
2022 OneReq Internship Program Trailblazer Award

Why Work With Us

Our global team works together to make language learning fun, free, and effective for anyone who wants to learn, wherever they are. Best of all, you get to work alongside Duo (literally)!

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