Senior Site Reliability Engineer

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

We are seeking a new Site Reliability Engineer (SRE) to join our Team in Singapore. 

WHAT YOU’LL DO:

• Keeping your assigned site or service up and running or rapid recovery from failures
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch,
• Automating work including infrastructure needs, testing, failover solutions, failure mitigation, and much more,
• Monitor and troubleshoot highly scalable and distributed server clusters that perform various functions, from web-servers to machine learning processing,
• Be on a PagerDuty rotation to respond to availability incidents and provide support for service engineers with customer incidents,
• Participate and establish best practices in Site Reliability Engineering,
• Manage code deployments, fixes, updates, and related processes,
• Work with a close-knit team and brainstorm on the best ways to tackle complex problems in infrastructure, security and monitoring,
• Provide technical guidance and educate team members and coworkers on monitoring and logging. (Have an interesting idea or solution? Present it!),
• Automating any software maintenance processes which previously required a manual procedure.

WHAT YOU'LL BRING: 

• 5+ years’ experience with software engineering, software development, or system operations on high available and high traffic environments
• Strong experience with Linux-based infrastructures, Linux/Unix administration, Azure and AWS
• Experience with databases such as PostgreSQL
• Experience administering Linux servers as well as docker based infrastructure (like Kubernetes, AKS, etc.) in a highly available environment
• Experience of scripting languages such as Typescript, Java Bash
• Experience with message broker/queue technologies like RabbitMQ, AMQP 1.0
• Experience with modern monitoring, logging and observability tools in complex distributed systems such as with Application Insights, Grafana, New Relic, Splunk, Elastic stack, Datadog, Prometheus, etc
• Practical experience with infrastructure-as-code (with tools like Terraform, Chef, Ansible, etc.).
• Good understanding of cybersecurity fundamentals and best practices
• Stellar problem-solving and troubleshooting skills with the ability to spot issues before they become problems
• Excellent problem-solving and communication skills
• Committed to processes, with excellent documentation skills and a strong ability to work well in a team!

Other common names for this role: 

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
• Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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