Senior Site Reliability Engineer

Posted 2 Days Ago
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Kraków, Małopolskie, POL
In-Office
Senior level
Information Technology • Security • Software
The Role
Operate, maintain, and improve production Kubernetes clusters across AWS and Azure. Manage platform components (Helm, Kustomize, Istio), databases (ClickHouse, Aurora), and infrastructure as code (Terraform). Build automation with Python/Go/Bash, participate in on-call rotations, lead incident response and root-cause analysis, enhance observability and reliability, collaborate with engineering teams, and contribute to capacity planning, upgrades, and operational documentation.
Summary Generated by Built In

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!


We work in hybrid mode 3+2, at least 3 days at the office (with mandatory Wednesdays and Thursdays) and 2 days at the home office.

The location of our office is Puszkarska 7J/Building E, 30-644 Kraków, Polska.

We employ only via an employment contract – FTE.


What you will do

SolarWinds is looking for a Senior Site Reliability Engineer with 5+ years of experience to help build, operate, and improve the systems that support our products and internal platforms. This role is ideal for someone who is hands-on, dependable, and comfortable working across Kubernetes, AWS, Azure, Linux, and Database environments in a production setting.

The right candidate has a strong foundation in site reliability engineering, enjoys solving problems in live environments, and understands the importance of reliability, automation, and operational discipline.

  • Operate, maintain, upgrade and improve production Kubernetes clusters and workloads across AWS and Azure environments.
  • Manage Kubernetes platform components and technologies such as Helm, Kustomize, operators, istio, autoscaling, and cluster/node lifecycle management.
  • Support and maintain production database platforms such as ClickHouse, Aurora and other distributed data systems, including performance troubleshooting and operational health.
  • Build and maintain infrastructure using Terraform.
  • Develop automation and tooling to reduce operational toil and improve reliability using Python, Go, Bash, or similar technologies.
  • Participate in an on-call rotation, respond to production incidents, and lead or contribute to incident resolution and root-cause analysis.
  • Improve observability, monitoring, logging, alerting, and incident response across infrastructure and services.
  • Partner closely with software engineering and platform teams to design and deploy reliable, scalable services.
  • Contribute to capacity planning, performance optimization, patching, upgrades, and infrastructure lifecycle management.
  • Develop and maintain operational documentation, runbooks, and troubleshooting guides.
  • Participate in reliability initiatives, including automation, resilience engineering, disaster recovery, and continuous improvement.
Required Qualifications
  • 5+ years of experience in Site Reliability Engineering, DevOps, Systems Engineering, Platform Engineering, or a related field.
  • Strong hands-on production Kubernetes experience, including operating, upgrading and troubleshooting Kubernetes clusters and workloads.
  • Strong understanding of Kubernetes fundamentals, including:
    • Pods, Deployments, StatefulSets, DaemonSets, Jobs, CronJobs
    • Services, Ingress, DNS, and Kubernetes networking
    • ConfigMaps, Secrets, and persistent storage
    • Resource requests/limits and scheduling
    • Autoscaling across workloads, clusters, and nodes
    • Pod Disruption Budgets and high availability patterns
    • Kubernetes upgrades and cluster lifecycle management
  • Experience troubleshooting Kubernetes at both the application workload and cluster infrastructure levels.
  • Strong hands-on experience with AWS and Azure cloud infrastructure.
  • Strong Linux systems administration and troubleshooting skills.
  • Experience operating customer facing, highly available production systems.
  • Experience participating in a production on-call rotation and responding to high-severity incidents.
  • Strong experience with Terraform and Infrastructure as Code.
  • Experience with scripting and automation using Python, Go, Bash, or similar languages.
  • Strong understanding of infrastructure concepts including compute, networking, storage, DNS, load balancing, and security.
  • Strong troubleshooting skills with the ability to methodically diagnose complex distributed-system failures.
  • Strong communication skills and the ability to collaborate effectively with engineering and cross-functional teams.
What we are looking for
  • Ownership mindset and strong operational discipline
  • Ability to stay calm and effective during incidents
  • Willingness to learn, improve systems, and drive reliability-focused changes
  • Practical approach to solving infrastructure and operational problems
  • Team player who values clear communication and documentation
  • Continuous learner stays current with Kubernetes, cloud infrastructure, and modern SRE practices.
On-Call Expectations

This position requires participation in a scheduled on-call rotation to support production systems and help ensure service reliability and availability.


Our benefits:

  • 10 study days per year
  • 2 volunteering days per year
  • 30-day holidays after 5-year tenure, Sabbatical Leave
  • 4 weeks of paternity leave
  • Up to 8700 PLN personal education budget per year
  • 300 PLN corrective glasses reimbursement every two years
  • Medical care with Luxmed – individual, partner, or family package fully paid by the company
  • The company fully pays for group life insurance
  • Pension scheme (employee capital plans) with 1.5% employer contribution
  • Unlimited access to LinkedIn Learning
  • English/Polish classes
  • MyBenefit platform with a monthly subsidy of 103 PLN (with various vouchers and Multisport cards available)
  • 500 PLN per year of race fee reimbursement
  • Solarian Referral Program
  • SolarWinds Appreciation Program
  • Employee Assistance Program
  • Free lunches at the office on Wednesdays

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Skills Required

  • 5+ years of experience in Site Reliability Engineering, DevOps, Systems Engineering, Platform Engineering, or a related field
  • Strong hands-on production Kubernetes experience including operating, upgrading and troubleshooting clusters and workloads
  • Strong understanding of Kubernetes fundamentals (Pods, Deployments, StatefulSets, DaemonSets, Jobs, CronJobs, Services, Ingress, DNS, networking, ConfigMaps, Secrets, persistent storage, resource requests/limits, autoscaling, PDBs, upgrades)
  • Experience troubleshooting Kubernetes at both application workload and cluster infrastructure levels
  • Strong hands-on experience with AWS cloud infrastructure
  • Strong hands-on experience with Azure cloud infrastructure
  • Strong Linux systems administration and troubleshooting skills
  • Experience operating customer-facing, highly available production systems
  • Experience participating in a production on-call rotation and responding to high-severity incidents
  • Strong experience with Terraform and Infrastructure as Code
  • Experience with scripting and automation using Python, Go, Bash, or similar languages
  • Strong understanding of infrastructure concepts including compute, networking, storage, DNS, load balancing, and security
  • Strong troubleshooting skills to methodically diagnose complex distributed-system failures
  • Strong communication skills and ability to collaborate with engineering and cross-functional teams
  • Experience supporting and maintaining production database platforms such as ClickHouse, Aurora and other distributed data systems

SolarWinds Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.

  • Healthcare Strength Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
  • Leave & Time Off Breadth Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
  • Pay Growth & Progression Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.

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The Company
HQ: Austin, TX
2,299 Employees
Year Founded: 1999

What We Do

SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.

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