About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Role:
We are hiring a hands-on Senior Site Reliability Engineer (SRE) to actively build, operate, and improve the reliability of our production systems. This is not a purely advisory role you will be directly involved in designing infrastructure, writing Terraform, improving observability, and responding to real production incidents.
If you live near one of our offices, you may work a hybrid schedule. If not, this role is fully remote. We do not restrict applicants based on job site or posting location.
Job Title: Senior Site Reliability Engineer (SRE)
Location: Open (U.S.-based). No job site restrictions.
Work Model: Hybrid (if near an office) or Fully Remote
Employment Type: Full-time
Department: Engineering / Infrastructure
Design, build, and operate highly available, scalable systems in AWS
Write, maintain, and review Terraform to provision and manage infrastructure
Own and improve monitoring, alerting, and observability using Grafana, Pingdom, and Uptrends
Participate in a rotating on-call schedule, responding to production incidents and driving issues to resolution
Lead incident response, root cause analysis, and post-incident reviews with a focus on prevention and automation
Define and manage SLOs, SLIs, and error budgets
Build and improve CI/CD pipelines and operational workflows using Azure DevOps and GitHub
Work directly with application teams to improve reliability, performance, and deployability
Automate manual operational tasks to reduce toil
Maintain clear, actionable runbooks and documentation in Confluence
Track work, incidents, and operational improvements using Jira and ServiceNow
Mentor other engineers and help set SRE standards and best practices
5+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering roles
Strong production experience in AWS
Required: Significant hands-on experience with Terraform in real-world environments
Experience operating monitoring and uptime platforms such as Grafana, Pingdom, and Uptrends
Strong Linux systems, networking, and troubleshooting skills
Experience supporting production systems through incident response and on-call rotations
Proficiency with GitHub and modern Git workflows
Experience building or maintaining CI/CD pipelines with Azure DevOps
Familiarity with ITSM and incident workflows using ServiceNow
Strong written communication skills with experience documenting systems and processes in Confluence
Ability to work independently in a remote or hybrid environment
Experience defining and operating against SLOs and error budgets
Infrastructure-as-Code best practices beyond Terraform (modules, testing, CI integration)
Experience with containers and orchestration (Docker, Kubernetes)
Experience supporting large-scale, high-availability production systems
Prior experience mentoring engineers or serving as a technical lead
Competitive salary and comprehensive benefits
Flexible work location with hybrid or fully remote options
Real ownership of production systems and reliability outcomes
A culture that values automation, learning, and continuous improvement
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- 5+ years of hands-on experience in SRE, DevOps, or Infrastructure Engineering roles
- Strong production experience in AWS
- Significant hands-on experience with Terraform in real-world environments
- Experience operating monitoring and uptime platforms such as Grafana, Pingdom, and Uptrends
- Strong Linux systems, networking, and troubleshooting skills
- Experience supporting production systems through incident response and on-call rotations
- Proficiency with GitHub and modern Git workflows
- Experience building or maintaining CI/CD pipelines with Azure DevOps
- Familiarity with ITSM and incident workflows using ServiceNow
- Strong written communication skills with experience documenting systems and processes in Confluence
- Ability to work independently in a remote or hybrid environment
- Experience defining and operating against SLOs and error budgets
- Infrastructure-as-Code best practices beyond Terraform (modules, testing, CI integration)
- Experience with containers and orchestration (Docker, Kubernetes)
- Experience supporting large-scale, high-availability production systems
- Prior experience mentoring engineers or serving as a technical lead
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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