Senior Site Reliability Engineer, DGX Cloud

Posted 4 Days Ago
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2 Locations
In-Office or Remote
Senior level
Artificial Intelligence • Computer Vision • Hardware • Robotics • Metaverse
The Role
Maintain and improve large-scale DGX Cloud Kubernetes clusters across public and private clouds. Define and monitor SLOs, SLIs, error budgets, capacity, availability, latency, and system health. Build automation, observability, and operational tooling; support service launches; optimize GPU workloads; lead incident triage and root-cause analysis; conduct blameless postmortems; and participate in on-call production support.
Summary Generated by Built In

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

NVIDIA is driving AI and high-performance computing forward. DGX Cloud aims to deliver a fully managed AI platform on major cloud providers, optimizing AI workloads using high-performance NVIDIA infrastructure. Work with NVIDIA's DGX Cloud team as a Senior Site Reliability Engineer to maintain high-performance DGX Cloud clusters for AI researchers and enterprise clients worldwide.

What you’ll be doing:

  • Build, implement and support operational and reliability aspects of large-scale Kubernetes clusters with focus on performance at scale, real time monitoring, logging and alerting

  • Define SLOs/SLIs, monitor error budgets, and streamline reporting

  • Support services before they launch through system creation consulting, developing software tools, platforms and frameworks, capacity management, and launch reviews

  • Maintain services once they are live by measuring and monitoring availability, latency and overall system health

  • Operate and optimize GPU workloads across AWS, GCP, Azure, OCI, and private clouds

  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity

  • Lead triage and root-cause analysis of high-severity incidents

  • Practice balanced incident response and blameless postmortems

  • Participate in on-call rotation to support production services

What we need to see:

  • BS in Computer Science or related technical field, or equivalent experience

  • 10+ years of experience operating production services

  • Expert-level knowledge of Kubernetes administration, containerization, and microservices architecture

  • Experience with infrastructure automation tools (e.g., Terraform, Ansible, Chef, Puppet)

  • Proficiency in at least one high-level programming language (e.g., Python, Go)

  • In-depth knowledge of Linux operating systems, networking fundamentals (TCP/IP), and cloud security standards

  • Proficient knowledge of SRE principles, encompassing SLOs, SLIs, error budgets, and incident handling

  • Experience building and operating comprehensive observability stacks (monitoring, logging, tracing) using tools like OpenTelemetry, Prometheus, Grafana, ELK Stack, Lightstep, Splunk, etc.

Ways to stand out from the crowd:

  • Operating GPU-accelerated clusters with KubeVirt in production

  • Applying generative-AI techniques to reduce operational toil

  • Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Argo Workflows, or Step Functions

  • Experience operating and troubleshooting production AI inference workloads across the model-to-GPU stack, including vLLM, SGLang, PyTorch, TensorRT-LLM, NVIDIA Dynamo, CUDA, NCCL, and GPU performance analysis

Skills Required

  • Bachelor’s degree in Computer Science or a related technical field, or equivalent experience
  • 10+ years of experience operating production services
  • Expert-level Kubernetes administration, containerization, and microservices architecture
  • Experience with infrastructure automation tools such as Terraform, Ansible, Chef, or Puppet
  • Proficiency in at least one high-level programming language, such as Python or Go
  • In-depth knowledge of Linux operating systems, TCP/IP networking fundamentals, and cloud security standards
  • Proficiency in SRE principles, including SLOs, SLIs, error budgets, and incident handling
  • Experience building and operating observability stacks for monitoring, logging, and tracing
  • Production experience operating GPU-accelerated clusters with KubeVirt
  • Experience applying generative AI techniques to reduce operational toil
  • Experience with workflow orchestration platforms such as Temporal, Cadence, Airflow, Argo Workflows, or Step Functions

NVIDIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NVIDIA and has not been reviewed or approved by NVIDIA.

  • Equity Value & Accessibility Equity awards and a discounted ESPP are highlighted as core parts of total compensation, enabling employees to share in the company’s success. Stock-based compensation and the two-year lookback ESPP are consistently described as especially valuable.
  • Healthcare Strength Health coverage is portrayed as robust, with comprehensive medical, dental, and vision options alongside mental health support and on-site care resources. Employer HSA contributions and wellness perks reinforce the depth of the offering.
  • Retirement Support Retirement programs are depicted as strong, featuring a meaningful 401(k) match with Roth options and support for Mega Backdoor Roth contributions. These elements position long-term savings as a notable advantage of the total rewards package.

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The Company
HQ: Santa Clara, CA
21,960 Employees
Year Founded: 1993

What We Do

NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern AI — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, NVIDIA is increasingly known as “the AI computing company.”

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