Do you enjoy collaborating with teams to solve complex challenges?
Do you have a passion for cutting edge technologies?
Join our highly skilled Site Reliability Engineering team!
The Cloud Networking SRE team is within Akamai's Infrastructure Engineering & Operations organization. It designs, deploys, and ensures reliability for Akamai's core cloud networking products. These include Virtual Private Cloud, Cloud Firewall, Akamai NAT Gateway, NodeBalancer, NLB, and Multi-Cloud Networking Services, all supporting Akamai Cloud Compute. These products enable customer workloads across numerous global regions.
Partner with the best
As a Senior II Site Reliability Engineer, ensure operational reliability for critical infrastructure like software-defined networking, firewall layers, and NAT gateways. Design observability frameworks, lead incident responses for multi-service failures, and enhance operational readiness. The stack evolves rapidly with IPv6, advanced routing, and multi-cloud features, making container orchestration exposure increasingly significant as deployments progress.
You will be responsible for:
- Overseeing reliability strategy for VPC, Cloud Firewall, and NAT Gateway, spanning design reviews, pre-rollout assessments, production sign-off, and operations.
- Designing and implementing SLO/SLI frameworks for VPC networking, firewall enforcement, and NAT services while initiating action when error budgets risk exceeding.
- Designing monitoring and observability for distributed cloud networking services, including Prometheus metrics and Grafana dashboards to enable efficient incident triage.
- Managing technical incident response for intricate multi-service failuresVPC connectivity, firewall propagation, NAT gateway issues, and overlay network challengesensuring root cause analysis and preventive measures.
- Reviewing design and product requirements documents, providing actionable input on operational risks, capacity needs, Day-2 concerns, and strategy gaps.
- Building automation and tooling using Python or Go that reduces operational toil and improves team-wide operational capability
- Providing technical mentorship to SRE II engineers, conducting code and configuration reviews, and enhancing the team's Site Reliability Engineering practices.
- Providing expertise in incident response for major VPC/Cloud Firewall/NAT issues, with scheduled daytime coverage to lead technical resolutions.
Do what you love
To be successful in this role you will:
- Have extensive experience in SRE, infrastructure engineering, or platform engineering, working with large-scale distributed systems across multiple regions
- Exhibit expertise in Linux networking fundamentals, including routing, iptables/nftables, VXLAN, BGP, and packet-level diagnosis using tcpdump, netstat, tools.
- Show a track record of defining SLO/SLI frameworks, building observability platforms from scratch, and running incident management processes at cloud scale
- Develop automation and tooling with Python or Go, leveraging infrastructure-as-code expertise (Terraform or SaltStack) emphasizing operational reliability and safety.
- Lead technical initiatives across teams, mentor engineers with specific coaching outcomes, and resolve complex reliability challenges independently
- Demonstrate expertise in SRE or infrastructure engineering, with at least 2 years of hands-on experience at cloud scale
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.
Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.
Skills Required
- Extensive experience in SRE, platform engineering, or infrastructure engineering with large-scale distributed systems
- Deep expertise in Linux networking fundamentals
- Hands-on experience with L4/L7 load balancing technologies
- Experience defining SLO/SLI frameworks and managing incidents
- Expertise in Kubernetes and containerization at scale
- Experience building automation and tooling using Python or Go
- 4+ years in SRE or infrastructure engineering, including 2 years at cloud scale
Akamai Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.
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Leave & Time Off Breadth — Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
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Parental & Family Support — Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
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Retirement Support — A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.
Akamai Technologies Insights
What We Do
At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!
Why Work With Us
Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.
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