Engagement Manager – AI Transformation & Delivery

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Poland
Remote or Hybrid
Entry level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
Leads strategic AI transformation and delivery engagements for banking clients. Owns project governance, delivery roadmaps, stakeholder decision-making, AI use-case prioritization, operating model design, risk management, and senior-management communications. Ensures responsible AI implementation through human oversight, guardrails, review, auditability, and escalation pathways.
Summary Generated by Built In

CAPCO POLAND 

* We are looking for Poland based candidate. 

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

Lead AI-powered banking innovation from ambition to measurable impact.

The Role

As an Engagement Manager within our AI Delivery Team, you will take overall accountability for the successful delivery of a strategic banking innovation project. You will bring together business, technology and senior stakeholders to turn ambitious ideas into structured, executable outcomes.

You will establish effective governance, shape the use-case methodology and operating model, manage key decisions and maintain a clear delivery roadmap. Working at the intersection of banking, technology and AI, you will help ensure AI-enabled solutions are delivered responsibly, with appropriate human judgement, governance, review and escalation built into the approach.

This is a highly visible role requiring strong delivery leadership, structured thinking and the ability to translate complex programmes into clear recommendations and compelling management-level communications.

What You’ll Do

  • Take overall accountability for project delivery, establishing clear governance, delivery disciplines, milestones and ownership across the engagement.
  • Lead senior stakeholder engagement and decision management, translating complex topics into clear recommendations and using approved AI-enabled workflows where appropriate to improve insight, quality and delivery speed.
  • Define and embed a structured methodology for identifying, assessing, prioritising and progressing AI use cases from opportunity through to implementation.
  • Shape the target operating model and delivery roadmap, ensuring business, technology, governance and organisational considerations are aligned.
  • Develop high-quality management presentations that communicate progress, decisions, risks, dependencies and recommendations to senior client stakeholders.

What We’re Looking For

  • Strong experience leading complex transformation, innovation or technology-enabled programmes within banking or financial services.
  • Demonstrated experience taking end-to-end accountability for delivery, governance, stakeholder management, roadmaps and senior-level decision-making.
  • Demonstrated experience delivering AI-related initiatives, such as AI transformation, Generative AI, Agentic AI or other AI-enabled solutions, preferably within banking or another regulated financial-services environment.
  • Ability to structure ambiguous business challenges, develop practical operating models and turn strategic objectives into executable delivery plans.
  • Excellent communication and presentation skills, with the ability to engage senior stakeholders and create concise, decision-oriented management materials.
  • Practical understanding of responsible AI delivery, including the importance of human-in-the-loop judgement, appropriate guardrails, review, auditability and escalation pathways.

Bonus Points For

  • Experience developing and applying use-case identification, assessment and prioritisation methodologies.
  • Knowledge of AI governance, responsible AI principles, risk management or regulatory considerations relevant to financial services.
  • Experience designing operating models for innovation, AI or emerging-technology capabilities.
  • Curiosity and confidence in experimenting with approved AI tools and automation to improve productivity, insight and delivery quality while maintaining appropriate human oversight.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.



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Skills Required

  • Strong experience leading complex transformation, innovation, or technology-enabled programs within banking or financial services
  • End-to-end accountability for delivery, governance, stakeholder management, roadmaps, and senior-level decision-making
  • Experience delivering AI-related initiatives, such as AI transformation, Generative AI, Agentic AI, or other AI-enabled solutions
  • Ability to structure ambiguous business challenges, develop practical operating models, and create executable delivery plans
  • Excellent communication and presentation skills for engaging senior stakeholders and creating decision-oriented management materials
  • Practical understanding of responsible AI delivery, including human-in-the-loop judgment, guardrails, review, auditability, and escalation pathways
  • Experience developing and applying AI use-case identification, assessment, and prioritization methodologies
  • Knowledge of AI governance, responsible AI principles, risk management, or financial-services regulatory considerations
  • Experience designing operating models for innovation, AI, or emerging-technology capabilities
  • Confidence experimenting with approved AI tools and automation while maintaining human oversight
  • Based in Poland

What the Team is Saying

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The Company
HQ: London
6,000 Employees
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Employees engage in a combination of remote and on-site work.

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