Senior Site Account Manager

Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.
It’s a big responsibility, and we have committed to do it. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining.
We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our customers to produce the materials needed for a better future.
Our North America Site Sales Team is seeking ambitious candidates with passion for selling technology solutions in the mining industry. You will be assigned to a territory in Mexico and spend 75% of time at assigned customer sites.
We are looking for someone who is hardworking, highly motivated, and has a history of achieving outstanding results. If you are a dynamic and results-oriented person who thrives in a fast-paced environment, we invite you to join our team and play a pivotal role in driving our company’s growth and success.
You will be accountable for sales and overall strengthening of relationships to designated customers. Specific responsibilities include:

• Business Development: Develop and execute strategies to reduce white spots, increase wallet share, and capitalise new opportunities (e.g. M&A, agent agreements)

• Customer Relationship Development / Prospecting: Indicate key customer stakeholders and develop/implement relationship management plans for potential customer accounts

• Customer Relationship Management/Account Management: Maintain a plan for existing customer accounts to identify and build relationships with relevant decision-makers and influencers. Enable two-way flow of information, regularly exchanging feedback and recommendations

• Customer Needs Clarification: Apply life of mine principles; Set clear objectives for each sales call/meeting, tailor content to appeal to customers, ask relevant questions, and effectively respond to areas requiring further explanation

• Sales Opportunities Creation: Develop a network within the sales territory and overall industry and represent the organization both internally and externally to identify sales opportunities, promote FLS, and enhance its reputation.

• Sell Customer Propositions: Identify the products and/or services offered by the organization that meet the customer's needs; present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.

• Promoting Customer Focus: Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships.

• CRM Data: Manage current, quality customer information in the CRM system

• Data collection & analysis: Capture and apply data to illustrate pipeline development (e.g. installed equipment data)

• Operational Compliance: Adhere to company policies, processes, and code of conduct

• Personal Capability Building: Participate in development activities, apply new tools, and maintain current understanding of industry trends

• Technical Capability Building: Participate and complete certification on FLS Technologies and develop core understanding of key commodity process flowsheets and metallurgy

What you bring

• B.S. in Engineering or similar technical qualification

• 5+ years of experience selling in the mining industry

• Strong communication and presentation skills

• Willingness to travel significantly to customer sites

• Fluency in English and Spanish

As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers