MYOB Jobs

Senior Services Consultant

MYOB

Senior Services Consultant

Reposted 17 Days Ago

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Adelaide, South Australia, AUS

Hybrid

Senior level

Information Technology • Software

The Role

Lead implementation, training and change management for MYOB/Acumatica ERP solutions. Scope and prioritise delivery, configure/build solutions, drive customer adoption, support multiple projects and liaise with stakeholders across AU/NZ.

Summary Generated by Built In

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role
In this role, you'll join a successful team to provide quality consulting, implementation and training services on MYOB applications and excellent customer service to our Enterprise clients. Reporting to the Service Delivery Manager, you'll provide experienced advice, seek out opportunities and identify risks whilst driving success and high adoption of MYOB platforms.

What You'll Be Doing

- Efficient implementation of products and services in the MYOB Acumatica ecosystem.

- Training on our MYOB platform solutions and the ability to facilitate organisational change activities and review

- Assessing, scoping and prioritising the time and resources needed to deliver a service as required

- Drive customer success and adoption of our platforms, implementing application and add-ons & extensions within MYOB products and associated integrations with 3rd party products

About You
- Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product and a good handle on the tools

- Good application knowledge, domain knowledge and would typically do the build/configuration of the solution

- Strong Financial knowledge and experience is essential

- Validated experience in a direct client contact role and ability of handling stakeholders on all levels

- Exceptional presentation and interpersonal skills, excellent verbal and written communication and social skills

- You will be required to support several projects at any one time

- Functional knowledge of MYOB Acumatica product suite or a similar product is highly regarded

- Our customers are based across AU and NZ, so travel to support the customer when required is a must

Our Culture & Benefits

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

🎥 See what it's like to work at MYOB and what we're all about.

🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members

🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

Skills Required

Several years experience as an Implementation Consultant, Business Consultant or Services Consultant with an ERP product
Good application knowledge, domain knowledge and ability to build/configure the solution
Strong financial knowledge and experience
Validated experience in direct client contact and stakeholder management at all levels
Exceptional presentation, interpersonal, verbal and written communication skills
Ability to support several projects concurrently
Training on platform solutions and ability to facilitate organisational change activities
Functional knowledge of MYOB Acumatica product suite or a similar ERP product
Willingness and ability to travel to support customers across Australia and New Zealand

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The Company

HQ: Cremorne, Victoria

2,000 Employees

Year Founded: 1991

What We Do

Whether you're just starting out, or running an established enterprise, you can manage your entire business with MYOB. One business management platform, with all your key workflows – from finance and supply chain to employee and project management – MYOB saves you time and money. Wherever your business is headed, MYOB adapts to meet your changing needs. Whilst providing the visibility and confidence you need to make better, more informed decisions. Unleash your business’s potential, with MYOB.