Jobs at MYOB

Lead and maintain MYOB's compliance framework, manage registers, controls and reporting, provide practical compliance advice, coordinate monitoring and testing, respond to audits and regulatory requests, support rollout of a new risk and compliance system, and drive training and engagement to embed a strong compliance culture.

Provide timely technical and application support for accountants and practices using MYOB Tax products across Australia and New Zealand via phone and email. Troubleshoot applications and workflows, collaborate with product and development teams, and meet KPI performance targets while delivering empathetic, high-quality customer service.

Provide timely technical and application support to accountants and accounting practices across Australia and New Zealand via phone, email and chat. Troubleshoot applications and workflows, collaborate with product, development and support teams, meet KPIs, and build rapport with customers using empathy, active listening and problem-solving.

Provide timely, accurate technical and application support for accountants and practices using MYOB tax products via phone, email and chat. Troubleshoot applications and workflows, collaborate with product and development teams, meet KPIs, and deliver high-quality customer service.

Lead design, development, and operational support of the API platform (Apigee/Azure APIM). Provide platform subject-matter expertise, onboard/migrate APIs, improve security, scalability, monitoring, CI/CD, infrastructure-as-code, and developer experience.

Lead and scale MYOB's Mid Market Education Services: build a high-performing team, design omnichannel learning and commercial offerings, partner cross-functionally to drive onboarding, adoption, retention and recurring revenue, and own performance and revenue outcomes.

Lead and scale MYOB's Mid Market Education Services for ERP customers. Build and manage a high-performing team, design omnichannel learning experiences, commercialise education offerings (pricing, certification, subscriptions), own revenue/P&L, and partner with Product, Customer Success, Sales and Services to drive onboarding, adoption, engagement and retention using performance reporting and customer/product data.

Own the Internal Developer Platform (IDP) product strategy and roadmap, engage engineering leaders to drive adoption, translate developer needs into product requirements, and champion end-to-end developer experience across cloud, CI/CD, observability, security, and Kubernetes domains.

Manage a portfolio of MYOB Acumatica customers to drive expansion revenue via upsell, cross-sell, product adoption and edition upgrades. Lead consultative sales conversations, identify whitespace using product usage and data, manage deals end-to-end, maintain accurate forecasts and account plans, and collaborate with Customer Success, Services, Marketing and Commercial Operations to maximize growth.

Manage a portfolio of MYOB Acumatica customers to drive expansion revenue via upsell, cross-sell, product adoption, and edition upgrades. Lead consultative sales conversations, identify whitespace opportunities using usage data and relationships, manage deals end-to-end, maintain forecasts and account plans, and collaborate with cross-functional teams to deliver seamless customer experiences.

Lead HubSpot RevOps work to design and optimise sales processes, configure workflows/dashboards/properties, deliver reporting for revenue predictability, enforce CRM data governance, and document business requirements.

Senior HubSpot RevOps Analyst to administer HubSpot Sales Hub: design and automate sales processes, configure workflows, dashboards and properties, ensure CRM data governance, deliver reporting for revenue predictability, and document business requirements to support sales and customer success teams.

Lead partner-focused marketing to drive acquisition and revenue: develop go-to-market strategies, build partner relationships, design and execute multi-channel co-marketing campaigns, create assets, align with Sales, analyse and optimise performance, and identify scalable partnership opportunities.

Drive growth via strategic partner channel marketing: develop go-to-market strategies, build partner relationships, design multi-channel campaigns, align with Sales, produce campaign assets, measure and optimise performance, and identify new partnership opportunities.

Lead the design vision for AI-first product experiences, shaping UX/UI, service patterns, and ethical use of AI. Drive strategic design projects, coach teams, partner with Product, Engineering, Brand and Research, and communicate vision to executives to deliver cohesive, data-driven, generative and conversational experiences.

Lead definition and delivery of MYOB's AI-first product experience. Drive strategy, complex AI-driven UX/UI projects, evolve design systems, coach stakeholders, and ensure ethical, useful AI interactions across product teams.

Lead product strategy, roadmap, and delivery for SME embedded payables. Drive discovery, validation, and prioritisation across supplier payments, AP automation, FX and bills. Collaborate with engineering, data, finance, risk, partners and customers to launch workflow-native, commercially viable solutions and track outcomes.

Design, build, and maintain scalable, observable data pipelines and metadata frameworks to support analytics, AI/ML, and BI. Collaborate with engineers, data scientists, and analysts to improve data quality, governance, and delivery efficiency while driving best practices and MLOps integration.

Deliver ERP implementations, training, and change management for MYOB Acumatica clients across AU/NZ. Scope projects, configure solutions, integrate third-party add-ons, drive platform adoption, and manage stakeholder relationships while supporting multiple concurrent projects.

Lead implementation, training and change management for MYOB/Acumatica ERP solutions. Scope and prioritise delivery, configure/build solutions, drive customer adoption, support multiple projects and liaise with stakeholders across AU/NZ.