Jobs at MYOB

Provide timely technical and application support for accountants and practices using MYOB Tax products across Australia and New Zealand via phone and email. Troubleshoot applications and workflows, collaborate with product and development teams, and meet KPI performance targets while delivering empathetic, high-quality customer service.

Provide timely technical and application support to accountants and accounting practices across Australia and New Zealand via phone, email and chat. Troubleshoot applications and workflows, collaborate with product, development and support teams, meet KPIs, and build rapport with customers using empathy, active listening and problem-solving.

Lead design for embedded finance features in MYOB Acumatica, researching partner/customer money flows, mapping end-to-end payment experiences, integrating third-party financial providers, driving adoption and revenue outcomes, incorporating AI into design workflows, and contributing to cross-team standards and peer review.

Lead design of embedded finance features (payments, money movement) within MYOB Acumatica. Conduct qualitative research, map end-to-end financial journeys, integrate third-party providers, build onboarding and activation flows, and incorporate AI to prototype and scale solutions that drive adoption and revenue.

Lead and maintain MYOB's compliance framework, manage registers, controls and reporting, advise product/tech/ops teams, coordinate monitoring, testing and audits, and support regulatory engagement and training to embed a strong compliance culture.

Join the team maintaining MYOB Business SaaS platform. Contribute to full‑stack development, collaborate with engineers, and help ensure robustness, security, and performance of accounting and payroll software while learning and growing technically.

Lead and maintain MYOB's compliance framework, manage registers, controls and reporting, provide practical compliance advice, coordinate monitoring and testing, respond to audits and regulatory requests, support rollout of a new risk and compliance system, and drive training and engagement to embed a strong compliance culture.

Serve as the conduit between business and development to capture, define and translate business needs into software requirements using agile practices. Work within the Identity Platform domain to support a security uplift, cloud migration, and explore adaptive authentication capabilities. Facilitate workshops, communicate requirements, and ensure delivery aligns with product and security outcomes.

Serve as the conduit between product development and the business for the Identity Platform domain, translating business needs into software requirements, capturing designs/specifications, and working with agile teams to deliver secure, cloud-ready identity and authentication capabilities.

Act as the conduit between product development and the business to translate business needs into software requirements for the Identity Platform. Capture requirements, designs and specifications, apply agile practices, support security uplift, cloud migration and identity/authentication capabilities, and facilitate stakeholder workshops.

Join the MYOB team to contribute to the MYOB Business SaaS platform through hands-on full-stack development, collaborating on scalable, secure, high-performance accounting and payroll systems. Work with cloud, microservices, and CI/CD practices while learning from the team and improving platform robustness for SME customers in Australia and New Zealand.

Contribute to development and maintenance of MYOB Business SaaS platform through hands-on full-stack development, building scalable, secure systems, improving CI/CD pipelines, and collaborating with the team to protect performance and sensitive financial data.

Lead and scale MYOB's Mid Market Education Services: build a high-performing team, design omnichannel learning and commercial offerings, partner cross-functionally to drive onboarding, adoption, retention and recurring revenue, and own performance and revenue outcomes.

Lead and scale MYOB's Mid Market Education Services for ERP customers. Build and manage a high-performing team, design omnichannel learning experiences, commercialise education offerings (pricing, certification, subscriptions), own revenue/P&L, and partner with Product, Customer Success, Sales and Services to drive onboarding, adoption, engagement and retention using performance reporting and customer/product data.

Develop and enhance embedded finance capabilities within financial services products. Collaborate with developers, product and UX to deliver high-quality software, drive DevOps and CI/CD practices, work with cloud platforms and containerisation, and support knowledge sharing across the tech community in an Agile environment.

Lead partner-focused marketing to drive acquisition and revenue: develop go-to-market strategies, build partner relationships, design and execute multi-channel co-marketing campaigns, create assets, align with Sales, analyse and optimise performance, and identify scalable partnership opportunities.

Drive growth via strategic partner channel marketing: develop go-to-market strategies, build partner relationships, design multi-channel campaigns, align with Sales, produce campaign assets, measure and optimise performance, and identify new partnership opportunities.

Lead pricing, packaging and monetisation strategy for the SME product portfolio. Analyse usage and market trends, build revenue models and business cases, drive go-to-market execution, develop value propositions, and partner with Product, Finance, Sales and Data to monetise features and optimise commercial outcomes.

Lead end-to-end development of customer-facing ML and LLM features: prototype to production, using transformers, RAG, recommenders and time series. Design experiments (offline metrics, A/B tests), ensure data engineering, observability, security/privacy compliance, and mentor the team.

Lead end-to-end ML/LLM feature development from hypothesis to production: prototype, MVP, scale, and A/B test. Collaborate with product, engineering, and design; apply NLP, RAG, time series, recommenders, and transformers; ensure data quality, observability, security, privacy, and responsible AI; mentor and share knowledge across the team.