Senior Services Architect

Reposted 2 Months Ago
Easy Apply
Be an Early Applicant
3 Locations
Hybrid
154K-205K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Lead design and delivery of Datadog implementations: gather requirements, build technical architecture, write deployment automation, manage implementation projects, and guide customer onboarding and launches.
Summary Generated by Built In

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.   

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

  • Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
  • Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
  • Write automation and design architecture for deployment templates 
  • Manage the operation of implementation projects 
  • Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are:

  • Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
  • Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
  • Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
  • Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
  • Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures
  • Successful track record with 6+ years experience as an Architect or Consultant in a professional services team
  • Able to sit up to 4 hours, traveling to and from client sites 
  • Able to travel via auto, train or air up to 30% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$154,000—$205,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • Experience designing and delivering technical solutions for DevOps monitoring or architecture systems
  • Hands-on experience with cloud platforms (AWS, Azure, GCP)
  • Experience with compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes)
  • Experience with configuration management, IaC and CI/CD tools (Ansible, Puppet, Terraform, Chef, Jenkins, CircleCI, GitHub Actions, Azure Pipelines)
  • Programming/scripting experience in Java, Python, Ruby, Go, Node.js, PHP, or .NET
  • 3+ years experience as an Architect or Consultant in a professional services team
  • Ability to sit up to 4 hours while traveling to and from client sites
  • Willingness and ability to travel up to 30% (auto, train, or air)

What the Team is Saying

Othmane
Angel
Emu
Tay
Norma
Sarah
LJ
Tammy
Olivia

Datadog Compensation & Benefits Highlights

  • Equity Value & Accessibility — Equity grants (RSUs) and an employee stock purchase plan are described as meaningful components of total compensation, especially in technical roles. Feedback suggests stock-based pay can materially enhance overall competitiveness over time.
  • Healthcare Strength — Healthcare packages, including strong medical coverage and related programs, are often highlighted as adding substantial value to the overall package. Feedback suggests these offerings are a standout element within total rewards.
  • Parental & Family Support — Fully paid, gender-neutral parental leave and family-forming benefits are described as comprehensive and attractive. These programs are seen as reinforcing support for different life stages.

Datadog Insights

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
HQNew York, NY
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Paris Office
San Francisco, CA
Singapore Office
Tokyo, JP
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