Senior Services Account Manager

Posted One Month Ago
Be an Early Applicant
San Antonio, TX, USA
In-Office
98K-195K Annually
Senior level
Greentech • Other
The Role
Lead consultative sales conversations, build business cases and financial proformas, qualify opportunities, manage conflicts, and grow customer accounts. Perform facility walkthroughs, collaborate with sales teams, engage stakeholders, and drive revenue while ensuring customer satisfaction and sustainable solutions delivery.
Summary Generated by Built In

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Prioritize engaging with customers. When not directly interacting with customers; collaborate with colleagues in your office.

What you will do:

  • Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.

  • Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.

  • Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.

  • Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.

  • Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.

  • Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.

  • Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.

  • Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.

 What you will bring:

  • 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS)

  • 5+ years of solution sales experience with a track record of achieving and exceeding sales targets

  • We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply.

  • A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.

  • Ability to engage multiple stakeholders, influencers, and key decision makers.

  • Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business and the grow existing account relationships.

  • Strong financial and business acumen and self-starter mindset.

  • Available for local travel.

  • DL NUMBER - Driver License, Valid and in State Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. within 1 Year

Annual Base Salary Range or Hourly Base Pay Range:

$98,300.00 - $195,264.99

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

Yes

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer:  Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.


Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Skills Required

  • 5+ years of demonstrated experience
  • Bachelor's Degree in Arts/Sciences (BA/BS)
  • 5+ years of solution sales experience with track record of achieving and exceeding sales targets
  • Ability to engage multiple stakeholders, influencers, and key decision makers
  • Demonstrated ability to generate and qualify leads, facilitate customer conversations, close new business and grow existing accounts
  • Strong financial and business acumen and self-starter mindset
  • Available for local travel
  • Valid in-state driver’s license for minimum 12 months with no major recent violations
  • Ability to pass additional drug screening for Safety Sensitive role

Trane Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trane Technologies and has not been reviewed or approved by Trane Technologies.

  • Retirement Support Retirement programs are highlighted by a strong 401(k) with company matching and additional employer contributions, plus student-loan–linked matching in the U.S. Some roles also note legacy pension coverage and automatic enrollment features that reinforce long-term savings.
  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, telehealth, mental-health/EAP resources, and wellness offerings. Materials also point to day-one eligibility in many roles and added programs like fertility, family-building, and menopause support.
  • Parental & Family Support Family support includes paid parental leave, adoption/surrogacy assistance, and inclusive eligibility extending to domestic partners and dependents. Policies for caregiving and expanded family planning benefits are emphasized in recent company materials.

Trane Technologies Insights

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The Company
HQ: Davidson, NC
10,001 Employees

What We Do

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?

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