Senior ServiceNow Engineer – Strategic Portfolio Management (SPM)

Posted Yesterday
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Tampa, FL, USA
In-Office
92K-167K Annually
Senior level
Information Technology • Software
The Role
Develop, configure, and maintain ServiceNow Strategic Portfolio Management solutions supporting demand, project, resource, financial, and strategic planning. Build workflows, scripts, dashboards, reports, KPIs, and REST/SOAP integrations with ITSM and CMDB/ITOM. Troubleshoot platform issues, support upgrades and migrations, optimize performance and security, and translate stakeholder requirements into maintainable technical solutions. The role requires collaboration with engineering teams and customers in a Department of Defense environment.
Summary Generated by Built In
Senior ServiceNow Engineer – Strategic Portfolio Management (SPM)

Location: Tampa, FL – USCENTCOM J6
Program: USCENTCOM Information Technology Services (CITS)
Clearance: Active Secret (TS/SCI Eligible)
Work Schedule: Onsite with potential hybrid flexibility (4 days onsite, 1 day remote)


Help Power a Mission That Matters!

Leidos is looking for a Senior ServiceNow Engineer specializing in Strategic Portfolio Management (SPM) to support the USCENTCOM J6 mission in Tampa, Florida.

This is an exciting opportunity to work with a talented engineering team supporting critical Department of Defense IT operations.

In this role, you'll be the hands-on technical expert for ServiceNow SPM, helping improve how the organization manages projects, resources, budgets, and strategic priorities.

We're looking for someone who knows how to build, configure, troubleshoot, and improve ServiceNow SPM solutions while keeping the platform secure, reliable, and easy to maintain.

This is a hands-on engineering role, not just a ServiceNow administrator or project management position.

What You'll Do
  • Configure, implement, and maintain ServiceNow Strategic Portfolio Management (SPM/PPM) capabilities.
  • Support Demand Management, Project Management, Resource Management, Financial Management, and Strategic Planning.
  • Develop and improve workflows, business rules, client scripts, forms, and UI policies.
  • Build dashboards, reports, and KPIs to improve project and portfolio visibility.
  • Develop integrations between ServiceNow SPM and other modules, including ITSM and CMDB/ITOM, using REST and SOAP.
  • Work with business analysts and stakeholders to turn requirements into effective technical solutions.
  • Evaluate existing customizations and use out-of-the-box ServiceNow functionality whenever possible.
  • Troubleshoot application issues and support platform performance, security, and reliability.
  • Assist with ServiceNow upgrades, patches, testing, and migrations.
  • Collaborate with the broader ServiceNow engineering team to ensure solutions follow platform standards.

What We're Looking For
  • 4–6+ years of specific hands-on ServiceNow engineering, development, configuration, or implementation experience.
  • 2+ years of direct ServiceNow SPM or PPM experience.
  • Strong experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework.
  • Experience developing with JavaScript, Glide API, business rules, client scripts, UI actions, and workflows.
  • Experience building and supporting REST and SOAP integrations.
  • Experience creating ServiceNow dashboards, reports, and KPIs.
  • Working knowledge of ServiceNow ITSM, including Incident, Problem, Change, and Request Management.
  • Understanding of ServiceNow platform upgrades, patching, and troubleshooting.
  • Ability to determine when customization is necessary versus using standard ServiceNow functionality.
  • Strong troubleshooting, communication, and problem-solving skills.
  • Ability to work independently and collaborate with technical teams and customers.
  • Active Secret security clearance with TS/SCI eligibility.
  • U.S. Citizenship required.

Education & Experience

Candidates must meet one of the following:

  • Bachelor's degree with 8+ years of relevant experience.
  • Master's degree with 3+ years of relevant experience.
  • High school diploma/GED with 10+ years of relevant experience.
Preferred Qualifications
  • ServiceNow certifications such as CSA, CIS-SPM/PPM, or CAD.
  • Experience with Agile/SAFe methodologies and ServiceNow Agile Development.
  • Additional ServiceNow experience with ITSM, CMDB, or Service Catalog.
  • Experience supporting DoD or other federal government environments.
  • Familiarity with USCENTCOM/J6 mission requirements.
Why Join Leidos?

At Leidos, you'll have the opportunity to apply your ServiceNow expertise to a mission that directly supports critical military IT operations.

You'll work alongside experienced engineers, solve complex technical challenges, and help deliver ServiceNow solutions that improve enterprise planning and decision-making.

If you're a hands-on ServiceNow engineer with strong SPM/PPM experience and want to make an impact, we want to hear from you!

Apply today and bring your expertise to the Leidos CITS team!

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:October 17, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $92,300.00 - $166,850.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Skills Required

  • 4-6+ years of hands-on ServiceNow engineering, development, configuration, or implementation experience
  • 2+ years of direct ServiceNow SPM or PPM experience
  • Experience with Demand Management, Project Management, Resource Management, Investment Funding, Strategic Planning Workspace, and Goal Framework
  • Experience developing with JavaScript, Glide API, business rules, client scripts, UI actions, and workflows
  • Experience building and supporting REST and SOAP integrations
  • Experience creating ServiceNow dashboards, reports, and KPIs
  • Working knowledge of ServiceNow ITSM, including Incident, Problem, Change, and Request Management
  • Understanding of ServiceNow platform upgrades, patching, and troubleshooting
  • Ability to determine when customization is necessary versus using standard ServiceNow functionality
  • Strong troubleshooting, communication, and problem-solving skills
  • Ability to work independently and collaborate with technical teams and customers
  • Active Secret security clearance with TS/SCI eligibility
  • U.S. citizenship
  • Bachelor's degree with 8+ years of relevant experience, or master's degree with 3+ years of relevant experience, or high school diploma/GED with 10+ years of relevant experience
  • ServiceNow certifications such as CSA, CIS-SPM/PPM, or CAD
  • Experience with Agile/SAFe methodologies and ServiceNow Agile Development
  • Additional ServiceNow experience with ITSM, CMDB, or Service Catalog
  • Experience supporting Department of Defense or other federal government environments
  • Familiarity with USCENTCOM/J6 mission requirements

Leidos Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Leidos and has not been reviewed or approved by Leidos.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with multiple plan options, low office-visit copays in some plans, and access to mental health and wellness support tools. The availability of HSA/FSA options and employer contributions is positioned as a meaningful part of the total package.
  • Retirement Support — Retirement benefits are framed as a strong component of total rewards, highlighted by a 401(k) match and immediate vesting in the standard package. The Employee Stock Purchase Plan is also presented as an additional long-term wealth-building feature.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle supports extend beyond core insurance, including wellness programs, fitness-related stipends, and assistance resources. Work flexibility and related perks are also included as part of the broader rewards experience.

Leidos Insights

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The Company
HQ: Reston, VA
27,104 Employees
Year Founded: 1969

What We Do

We Are Leidos For 50 years we have been tackling some of the biggest problems that face our nation and our world. OUR MISSION Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead.

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