Senior Scrum Master

Posted 20 Days Ago
Be an Early Applicant
Johannesburg, Gauteng, ZAF
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
The Senior Scrum Master leads agile teams, promotes Scrum practices, resolves impediments, and ensures project delivery while enhancing team performance and communication.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

We're looking for a Senior Scrum Master who has advanced scrum master experience in an ICT environment, managing software projects and working with software development teams. The primary responsibility of this role is to boost the effectiveness of teams by managing key and complex projects, championing delivery success and operationalizing underlying processes to make development teams run effectively.  
 
The Senior Scrum Masters resolves impediments, monitors and has control over the scrum processes and meetings. 

Key Responsibilities: 

  • Provides strong leadership and mentorship to specific teams, product owners, and stakeholders, guiding them in the adoption and implementation of agile principles and Scrum practices. 

  • Fosters a self-organizing and empowered environment that enables teams to deliver high-quality products on time and within budget. 

  • Facilitates and leads Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. 

  • Ensures that teams adhere to the Scrum framework, follows agile best practices, and utilizes appropriate tools and metrics to track progress, identifies bottlenecks, and drives continuous improvement. 

  • Fosters effective communication and collaboration between cross-functional teams, product owners, and stakeholders. 

  • Acts as a bridge between technical and non-technical stakeholders, ensuring a shared understanding of the project goals, priorities, and timelines. 

  • Proactively addresses any conflicts or challenges that may hinder team performance and delivery. 

  • Collaboratively identifies and synchronizes project interdependencies across multiple teams. Facilitates effective resource allocation across the programs. 

  • Drives the continuous improvement of agile processes, methodologies, and tools across the organization. Identifies and implements process enhancements to optimize efficiency, productivity, and quality of deliverables. 

  • Encourages innovation to foster a culture of continuous leading and growth. Ensures the program benefits remain viable throughout the program, communicating status and date changes and actively manage dependencies. 

  • Builds strong relationships with key stakeholders and manages these expectations regarding project scope, timelines, and deliverables. 

  • Collaborates closely with product owners to prioritize backlog items and ensures alignment with business goals. 

  • Provides regular project status updates and communicates any risks or impediments that may impact project success. 

 

Required experience: 

  • Advanced scrum master experience in an ICT environment, managing software projects and working with software development teams. 

  • Advanced experience in Scrum Management. 

  • Advanced experience of Agile concepts and principles. 

  • Advanced experience as a coach and mentor in agile practices (Scrum, Kanban etc.). 

  • Advanced experience with contemporary software development methodologies. 

  • Advanced experience with widely successful Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. 

  • Willingness to learn and use AI to automate elements of the job (advantageous)

Knowledge and Attributes: 

  • Ability to recognize the importance of working through others within the team through engaging and empowering others to use as much of their own capabilities as possible, thereby fostering trust and high energy to succeed. 

  • Has drive and energy to get the job done. 

  • Excellent communication skills, both written and verbal. 

  • Assertive with the ability to come up with solutions to critical situations. 

  • Ability to make timely decisions and take calculated risks. 

  • Knowledge of approaches such as Kanban, Scrum. 

  • Advanced knowledge of the technologies used by the team. 

  • Ability to coordinate large teams with cross-functional dependencies. 

  • Proactive and organized with the ability to work in a fast-paced, team environment providing consistent, high-quality output. 

  • Ability to facilitate discussions to allow the team to consider alternative solutions or approaches and bring disagreements out into the open to help to manage them collaboratively. 

  • Ability to stimulate and relish change, adapt quickly and see change as an opportunity. 

  • Ability to think strategically and recognize the importance of long-term goals, as well as be committed to success. 

  • Ability to work closely with senior technical resources and architects and highly technical teams. 

  • A background in technology and software development. 

 

Academic Qualifications and Certifications: 

  • Relevant certifications in agile development 

 

 

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Advanced scrum master experience in an ICT environment, managing software projects and working with software development teams.
  • Advanced experience in Scrum Management.
  • Advanced experience of Agile concepts and principles.
  • Advanced experience as a coach and mentor in agile practices (Scrum, Kanban etc.).
  • Advanced experience with contemporary software development methodologies.
  • Advanced experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, etc.
  • Willingness to learn and use AI to automate elements of the job.

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
Brisbane
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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