Senior SAP CS Consultant

Job Description:

Senior SAP CS Consultant is responsible for Application Management of all applications required to enable Sales and Distribution processes within Nobel Biocare. SAP is the leading ERP system surrounded by many additional legacy applications required to enable the process execution.

Application Management does cover the following main tasks: Project Management, Change Management and Support. Close interaction with the Business and the other Global IT functions is a necessity.

The role of a Senior SAP CS & SD Business Consultant has three main accountabilities:

Project Management:

• Manage projects or subproject within budget, timeline and expectation
• Handle projects according to the Nobel Biocare Program / Project Governance
• Management of external resources within the project
• Test of the application before handing over to the business for the acceptance test

Change Management:

• Handle Change Requests from the business according to the Nobel Biocare Change Mgmt process
• Propose changes where you see improvement potential to the business
• Management of external resources within the change process
• Test of the change before handing it over to the business for the accpetance test

Support / Training:

• Training of key users on the process and application
• Handling of support tickets
• Management of external resources with the ticketing process

Process and application maintenance:

• Application support for infrastructual changes and application upgrades
• Proactively drive process standardization and reduction of complexity within the application landscape and the business processes
• Following SOPs to maintain regulatory compliance and system / process validation

• Drive innovation within the application landscape and processes (simpler, better, more efficient)

This Job is also suitable for persons with disabilities; attendance required – disabled-accessible building.

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Job Requirements:

Critical Knowledge & Qualifications

• You have a university degree or equivalent based on experience
• You have at least 10 years experience in SAP CS (ECC & S/4 HANA) solutions
• You have good communication, coordination and people skills and you are able to organize workshops with senior and middle management
• Strong technical IT knowledge of supported Business Applications
• Strong knowledge in the core Customer Service processes and industry best practices
• Strong SAP CS knowledge especially in the areas of Repairs Processing (Field Service & In-House Repairs), Service Work Orders, Service Order Confirmations, Installed Base management, Warranty Process, SLA Management, Revenue Recognition, Intercompany Billing etc., with good SAP SD skills
• Strong knowledge in the integration topics with other SAP modules like MM, FI, CO etc.,
• Good knowledge of other relevant business processes
• Strong knowledge of interfaces between SAP and other external applications 

Critical Skills

• Expert level technical knowledge of SAP CS (ECC & S/4 HANA) modules
• Strong Knowledge of SAP EDI, ALE-Idocs for integration between multiple SAP and external Non-SAP systems
• Excellent communication skills, both written and oral (English)
• Strong drive and enthusiasm to provide leadership for continuous improvements
• Flexible for changes and strong integrity
• Passion for Excellence
• Knowledge and Experience in QAD TMS system will be an added advantage

Critical Experience

• Extensive experience of application configuration and implementation in SAP CS & SD (ECC & S/4 HANA) modules
• Experience in integration using SAP EDI, ALE-Idocs between multiple SAP and external Non-SAP systems
• Extensive experience of working in a multicultural work environment
• Should have worked in a global SAP application landscape
• Experience in working in globally distributed multi cultural teams and multinational matrix organization

Operating Company:

Corporate

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.