The Business Applications team at Zoox is responsible for building the foundation that connects our autonomous vehicle technology with a seamless customer experience. Our team thrives on collaboration, open problem-solving, and supportive risk-taking. You will be part of a growing and mission-driven Enterprise Applications team driving the key aspect of customer enablement and pricing landscape for Zoox, while contributing to our broader dedication to making cities safer, smarter, and more sustainable.
In this role, you will have the opportunity to expand your technical horizons across our billing and financial ecosystem while taking direct ownership of a high-volume, high-transaction mediation layer. We are looking for an individual who loves to learn, values data accuracy, and is excited to see their designs directly support autonomous fleet operations.
In This Role, You Will:
- Lead the design and architecture of SAP Convergent Mediation (CM) frameworks to process usage, events, and transactional data.
- Configure and customize mediation pipelines, transformation rules, enrichment, and routing logic.
- Design end-to-end data flows between upstream source systems, Convergent Charging (CC), and downstream BRIM components.
- Optimize mediation performance to ensure accurate, low-latency transaction processing and fault tolerance.
- Establish monitoring dashboards, alerting mechanisms, and reconciliation frameworks to ensure financial compliance and data integrity.
- Collaborate closely with finance, product, engineering, and external vendors to provide technical leadership and subject matter expertise.
Qualifications:
- Extensive experience delivering end-to-end SAP BRIM implementations with a specific focus on Convergent Mediation (CM).
- Hands-on proficiency configuring mediation flows, transformations, and integrations with SAP CC, CI, FICA, or external APIs.
- Deep understanding of event-based architectures and processing large transactional data volumes.
- Ability to operate effectively at both a high-level structural architecture phase and a hands-on individual contributor level.
- Effective communication skills with a proven track record of collaborating across cross-functional technical and business teams.
Bonus Qualifications:
- Experience in mobility, ride-hailing, telecom, or subscription-based business models.
- Familiarity with real-time streaming technologies (such as Kafka), modern data pipelines, or cloud environments (AWS, GCP, or Azure).
- Strong understanding of revenue assurance and financial reconciliation processes.
Skills Required
- Extensive experience delivering end-to-end SAP BRIM implementations with a specific focus on Convergent Mediation (CM).
- Lead the design and architecture of SAP Convergent Mediation frameworks to process usage, events, and transactional data.
- Hands-on proficiency configuring mediation flows, transformations, enrichment, and integrations with SAP CC, CI, FICA, or external APIs.
- Deep understanding of event-based architectures and processing large transactional data volumes.
- Experience optimizing mediation performance for low-latency transaction processing, fault tolerance, and financial data accuracy.
- Establish monitoring dashboards, alerting mechanisms, and reconciliation frameworks to ensure financial compliance and data integrity.
- Effective communication skills and proven cross-functional collaboration with finance, product, engineering teams, and external vendors.
- Experience in mobility, ride-hailing, telecom, or subscription-based business models.
- Familiarity with real-time streaming technologies (such as Kafka), modern data pipelines, or cloud environments (AWS, GCP, or Azure).
- Strong understanding of revenue assurance and financial reconciliation processes.
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
Zoox Insights
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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