Senior Salesforce Platform Engineer

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
144K-240K Annually
Senior level
Software
The Role
Own the administration, configuration, architecture, support, integrations, security, data quality, and release management of Salesforce and connected GTM platforms. Manage CPQ and quote-to-cash workflows, troubleshoot escalated issues, develop Apex solutions, maintain environments, conduct audits, and partner with cross-functional stakeholders to deliver scalable roadmap initiatives.
Summary Generated by Built In

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You'll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement. 

As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake.

What You'll Do
  • Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support
  • Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process
  • Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes
  • Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.
  • Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules
  • Conduct regular system audits and health checks to proactively identify and resolve data quality issues
  • Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
  • Own Salesforce license allocation and forecasting, and monitor data storage against org limits
  • Build integrations, data flows, and install managed packages between Salesforce and external systems
  • Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation
  • Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.
  • Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities
Your First Six Months of Impact
  • Transition our reactive Salesforce support into an agent supported triage engine
  • Define a data retention strategy and identify opportunities to optimize data storage
  • Refine Salesforce RBAC for consistency across users and profiles
  • Respond to reactive CPQ questions independently
What You'll Bring
  • 5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization
  • Hands-on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff
  • Hands-on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code
  • Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits)
  • Experience integrating Salesforce with third-party tools via native connectors, managed packages, or integration platforms
  • Strong customer service orientation, with a genuine desire to help users work through problems
  • Certified Salesforce Administrator or similar experience
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience)
Nice to Have
  • Salesforce certifications such as CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I/II
  • Experience supporting Salesforce at a global, publicly traded company under SOX compliance
  • Experience with Salesforce CI/CD and release automation (e.g. Copado, GitHub) across sandboxes and production
  • Proven ability to lead Salesforce initiatives end to end, from solution design through release management and post-deployment support
Why This Role

You'll be a key contributor to the systems that power Amplitude's revenue engine, with direct ownership over the stability and scalability of our Salesforce ecosystem. This role offers the chance to work across a modern GTM tech stack and partner closely with stakeholders across the business, all while growing your technical depth in CPQ and quote-to-cash architecture.


This role is eligible for equity, benefits and other forms of compensation.
Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)
Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission)
Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission)
Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Skills Required

  • 5+ years of Salesforce administration experience
  • Hands-on experience with Salesforce CPQ and quote-to-cash processes in a production revenue organization
  • Hands-on experience with Salesforce Sales Cloud
  • Functional understanding of CPQ, pricing rules, and quote-to-contract-to-order handoffs
  • Hands-on experience writing and maintaining Apex, including triggers, classes, batch jobs, and schedulable jobs
  • Ability to read, troubleshoot, and safely extend existing Apex code
  • Foundational knowledge of Visualforce, Lightning Web Components, SOQL, SOSL, and Salesforce platform limits
  • Experience integrating Salesforce with third-party tools through native connectors, managed packages, or integration platforms
  • Strong customer service orientation and willingness to support users
  • Certified Salesforce Administrator or similar experience
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field, or equivalent practical experience
  • Salesforce CPQ Specialist certification, CPQ and Billing Consultant Accredited Professional certification, or Platform Developer I/II certification
  • Experience supporting Salesforce at a global publicly traded company under SOX compliance
  • Experience with Salesforce CI/CD and release automation, such as Copado or GitHub
  • Ability to lead Salesforce initiatives from solution design through release management and post-deployment support

Amplitude Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Amplitude and has not been reviewed or approved by Amplitude.

  • Fair & Transparent Compensation Pay is considered competitive and fair across many roles and levels. Public compensation ranges and stability over time reinforce a perception of above‑average total compensation.
  • Parental & Family Support Parental leave for birthing and non‑birthing parents is paired with fertility support via Carrot, adoption and surrogacy assistance, and back‑up childcare. These programs are consistently highlighted across official materials and recent job postings.
  • Wellbeing & Lifestyle Benefits Global access to Modern Health, a monthly Lifestyle Spending Account, and select One Medical availability support whole‑person wellness. Quarterly learning stipends and flexible benefits enhance everyday support.

Amplitude Insights

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The Company
HQ: San Francisco, CA
505 Employees
Year Founded: 2012

What We Do

Amplitude is the Digital Optimization System. Powered by the proprietary Amplitude Behavioral Graph, the Digital Optimization System enables organizations to see and predict which combination of features and actions translate to business outcomes – from loyalty to lifetime value – and intelligently adapt each experience in real-time based on these insights. Amplitude is the brain behind more than 45,000 digital products at over 1,000 enterprise customers and 23 of the Fortune 100, helping them innovate faster and smarter by answering the strategic question: "How do our digital products drive our business?"

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