At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Senior Salesforce Developer role…
The Senior Salesforce Developer is a vital member of the Salesforce team, expected to remain hands-on while ensuring the team is technically equipped and adhering to established design principles and standards. In this role, you will operate within a continuous release cycle, balancing 60-70% of your time on critical major and minor requirements that add significant value to the business. The remaining 30% of your capacity will be dedicated to managing production incidents and resolving code-related issues as they arise.
The work involves navigating a complex and exciting technical landscape characterized by multiple integration points. With a substantial backlog of projects, your primary focus will be digitizing the entire customer journey and bolstering the integration between Salesforce and other SiteMinder systems. This includes working across the SiteMinder product suite, Marketo, Zuora, and a diverse range of other COTS products and homegrown systems.
What you’ll do…
Technical Governance & Documentation: Master the business and system landscape to act as the primary technical gatekeeper, maintaining comprehensive documentation for the data model, integrations, and sharing architecture to ensure long-term platform ownership.
End-to-End Agile Delivery: Lead the independent design, build, and deployment of solutions within an Agile framework, taking full accountability for project throughput, defect remediation, and the successful delivery of assigned projects.
Release & Version Control Excellence: Manage the technical lifecycle of release candidates through meticulous code branching and version control practices, while proactively communicating task and offshore team statuses during planning ceremonies.
Platform Maintenance & Leadership: Oversee BAU production code issues and Salesforce release impacts while evolving as a technical leader by mentoring team members and identifying innovation opportunities that add business value.
What you have…
Technical Leadership: Hands-on Extensive Experience in Sales, Service & Experience Clouds to act as a hands-on lead and quality gatekeeper for global teams.
Modern Development: Built scalable solutions using Apex, LWC and Aura, utilizing deep expertise in Salesforce data modeling and architectural design.
Integration & AI: Designed complex REST API integrations and deploy advanced features like Agentforce, Data Cloud, and Einstein AI to drive digital innovation.
End-to-End Delivery: Lead the Agile lifecycle—from design workshops and impact analysis to building, testing, and deploying high-value features and fixes.
DevOps Excellence: Managed version control (Git) and automated CI/CD pipelines (e.g., Gearset/SFDX) to ensure stable, high-quality production releases.
Stakeholder Alignment: Translated complex technical designs for non-technical stakeholders and decompose requirements into clear, actionable tasks for the team.
Mentorship & Ownership: As a Trailhead Ranger, mentored the team on best practices while owning platform health, production code issues, and Salesforce release updates.
Bonus Expertise: Exposure to Revenue Cloud, Marketing Cloud, or MuleSoft will be highly regarded.
Our Perks & Benefits…
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Flexibility to work in a Hybrid model (2-3 days in-office)
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.
Top Skills
What We Do
SiteMinder’s innovative online platform offers hotels and accommodation providers a comprehensive range of products and solutions to manage and streamline the distribution of their rooms across a wide selection of direct and indirect channels, take bookings from guests and communicate with guests.
The global company, headquartered in Sydney with offices in Bangalore, Bangkok, Barcelona, Berlin, Dallas, Galway, London and Manila, generates more than 100 million reservations worth over US$35 billion in revenue for hotels each year.
SiteMinder was voted Best Channel Manager, Best Booking Engine, & Best Ecommerce Platform by Hotel Tech Report in 2023.
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