Senior Salesforce Developer

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
As a Senior Salesforce Engineer, you will play a key role in developing, maintaining, and enhancing Salesforce-centered applications. Collaborating closely with stakeholders and Product Managers, you will evaluate the impact of new requirements on interconnected applications, ensuring the implementation of effective solutions. You will leverage your deep understanding of Salesforce architecture, application programming, and security principles to create scalable, high-performance solutions.
What you'll do

• Solution Design, Development & Deployment:
  • Lead the development of high-quality, complex code using Apex, LWC, SOQL, Visualforce, and declarative tools to build robust Salesforce customizations and integrations.
  • Ensure scalable and maintainable solutions by following best practices for both declarative and programmatic approaches.
  • Oversee package building, deployment across multiple environments, and manage the release cycle with proper versioning and rollbacks.
• Architecture, Performance & Scalability:
  • Actively participate in architectural decisions with a focus on optimizing performance, scalability, and security.
  • Conduct impact assessments for new requirements, ensuring alignment with both upstream and downstream systems and processes.
• API & Integration Management:
  
  • Design, build, and manage integrations between Salesforce and external applications, including telephony, payment, live chat/SMS solutions.
  • Utilize REST APIs, Web Services, JSON, and Platform Events to create seamless connections between systems.
• Quality Assurance & Testing:
  
  • Lead comprehensive quality testing efforts, including creating test plans, executing test cases, and tracking defects for enterprise applications.
  • Implement advanced testing strategies, such as automated and performance testing frameworks, to ensure the reliability and efficiency of Salesforce solutions.
• Analytics, Reporting & System Optimization:
  
  • Leverage Salesforce analytics and enterprise-level tools to extract insights and drive data-driven decision-making.
  • Ensure the continuous optimization of system performance, monitoring for potential issues and areas for improvement.
• Troubleshooting & Root Cause Analysis:
  
  • Lead troubleshooting and root cause analysis for both development and production environments.
  • Use system metrics and analysis to identify and resolve issues promptly, minimizing downtime and ensuring smooth operation.
• Collaboration & Continuous Improvement:
  
  • Collaborate with stakeholders, peers, and junior team members to review technical designs, conduct peer reviews, and share best practices.
  • Work within an Agile methodology, ensuring iterative development and continuous feedback.
  • Stay updated on the latest Salesforce technologies and security trends, improving your skills in areas like performance enhancement and threat remediation.

What you'll bring

• Salesforce Expertise:
  • Strong knowledge of Salesforce Service and Sales Cloud, including opportunities, leads, Salesforce CPQ, cases, entitlements, Omni-Channel Routing, reporting, security/sharing, automation, and data imports.
  • Experience integrating Salesforce with document management, billing, and subscription management tools.
• Technical Skills:
  
  • Proficiency in Apex, LWC, SOQL, Visualforce, and Platform Events.
  • Experience with REST APIs, Web Services, JSON, and other integrations.
  • Familiarity with AppExchange and the ability to quickly learn 3rd-party applications.
  • Proficiency with GitHub or a similar version control system.
  • Understanding of error monitoring tools and practices.
• Development Experience:
  
  • Minimum of 5 years of experience working with Salesforce Sales and Service Cloud in a developer role.
  • 5+ years of professional experience administering and developing SaaS applications.
  • Experience with Java or similar object-oriented programming languages.
• Soft Skills:
  
  • Strong presentation and communication skills, with fluency in professional English (verbal and written).
  • Ability to manage multiple projects simultaneously while meeting deadlines.
  • Experience working in Agile environments and collaborating with teams.
• Education & Certifications:
  
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Salesforce certifications such as Certified Administrator and Platform Developer I and II are preferred.

Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid