Jobs at CarGurus

Develop and deploy well-tested, efficient software for dealer-facing inventory products. Support and improve core systems, integrate AI coding tools, and collaborate with data scientists and product managers across technical design, implementation, testing, and performance measurement. The role involves front-end development with React and JavaScript, backend development with Java and SQL, and work involving distributed systems and microservice architecture.

Leads financial modeling, incentive plan analysis, quota setting, sales commission processes, and executive reporting. Partners with Sales, Finance, and GTM leaders to evaluate compensation strategies, identify performance trends, improve commission systems, strengthen SOX controls, and resolve payout issues. Provides technical leadership for CaptivateIQ and manages cross-functional projects involving financial planning, forecasting, and business recommendations.

Leads the Sales Analytics team supporting Sales and Customer Success across three markets. Oversees business intelligence tools, dashboards, sales data modeling, retention and revenue analysis, and go-to-market measurement. Modernizes data workflows using Snowflake, dbt, Git, and tested models; develops Gong transcript use cases with LLM-based extraction; stewards Salesforce data; and partners with Sales, Revenue Operations, Engineering, and leadership to drive data-informed decisions.

Leads public relations campaigns and workstreams across the US, Canada, and UK. Develops messaging, media materials, outreach, spokesperson preparation, and launch coordination; builds reporter relationships; translates data and market trends into compelling stories; supports crisis communications; elevates subject-matter experts; and measures PR impact through coverage, sentiment, and message pull-through.

Resolves complex Sales and Service issues, including account and contract rebuilds, revenue attribution, Salesforce and CPQ operations, systemic escalations, and product or process launches. Leads change management, develops scalable processes and controls, improves data integrity, and identifies automation opportunities. Partners with Sales, Product, Finance, Legal, Commissions, Enterprise Applications, and vendors to protect business continuity and improve revenue operations.

Supports B2B field marketing events, including conferences, trade shows, sponsorships, hospitality programs, and virtual events. Coordinates vendors, venues, travel, catering, materials, communications, budgets, contracts, and timelines. Partners with Sales, Brand, Product Marketing, and external stakeholders to deliver events, manage risks, track performance, and prepare post-event reporting.

Leads a distributed backend engineering team while contributing to architecture and code. Owns communications infrastructure for email, push notifications, and SMS, including APIs, vendor integrations, internal self-service tools, reliability, compliance, and delivery performance. Partners with Product and cross-functional stakeholders to define roadmaps, prioritize work, manage milestones, and communicate business value. Coaches engineers, manages contractors and vendors, and supports scalable messaging platforms using Java and AWS technologies.

Leads the Autolist consumer engineering team, overseeing software engineers, technical direction, architecture, reliability, execution, and career development. Partners with Product, UX, Analytics, and engineering teams to deliver customer-facing mobile and web experiences. Drives AI-enabled development practices, experimentation, metrics-based decisions, system quality, security, testing, and continuous improvement while supporting scalable automotive marketplace products.

Serve as a hands-on cloud architect for the Engineering Platform organization. Design AWS-based system architectures, build Terraform and application prototypes, establish reusable cloud-native patterns, and guide SaaS maturity, security, compliance, resilience, cost management, and AI workloads. Partner with engineering teams and AWS architects, improve self-service infrastructure and governance, document technical decisions, influence technical direction, mentor senior engineers, and lead cloud-native workshops.

Build developer tooling, reusable frameworks, AI agent workflows, MCP integrations, and cloud-native services that improve engineering productivity. Evaluate and roll out AI development technologies, establish standards and guardrails, support authentication platform evolution, and improve AWS service and job creation paths. The role also involves documentation, collaboration with engineering and product teams, and improving system reliability and performance.

Operates and improves structured content systems and publishing workflows across multiple content types and markets. Manages Contentful models, databases, metadata, templates, queues, and quality checks; uses AirOps and LLM tools to support content production. Reviews accuracy, brand consistency, SEO, and AI-search citation visibility while troubleshooting workflow issues. Partners with editorial, SEO, engineering, and analytics teams to document processes, improve automation, and scale reliable content operations.

Build and maintain AWS cloud cost attribution, governance, optimization, and FinOps automation. Develop CloudZero dashboards, anomaly detection, savings workflows, self-service tools, unit-cost metrics, and AI cost controls. Partner with Engineering, Product, Finance, and FinOps stakeholders on budgeting, allocation, reporting, and cloud consumption decisions. Support production workloads, infrastructure automation, code reviews, incident response, and operational improvements using Python, Go, Bash, Terraform, and related technologies.

Build and operate Java and Spring Boot backend services that enrich automotive leads, process high-volume event streams, and power dealer APIs. Responsibilities include technical design, implementation, testing, code review, production support, observability, and on-call participation. The role also involves developing LLM-backed intelligence features, collaborating with product and design, and improving deployment and operational practices.

Own the direct sales motion for CarGurus data products: prospect and qualify buyers, run consultative enterprise sales, scope data assets and delivery, close deals, and coordinate delivery. Drive dealer monetization, generate customer intelligence, and feed market learnings to Product, Data, and Strategy teams to inform pricing and roadmap.

Own product strategy and roadmap for automotive dealer inventory merchandising, listing creation, and syndication across CarGurus and third-party channels. Translate dealer workflows and data into intuitive product experiences, partner with Engineering, Design, Analytics, Data Science, Sales, Marketing, and Customer Success, and improve listing quality, distribution reliability, adoption, and performance. Identify opportunities for AI and automation while leading discovery, delivery, launch, measurement, and iteration.

Provides Tier 1 technical support to employees remotely and onsite, resolves issues within SLAs, manages onboarding and offboarding, configures accounts and laptops, supports meetings and events, maintains documentation, escalates incidents, and contributes to IT process improvements and system deployments. The role also evaluates technology trends, collaborates with vendors and project teams, and requires lifting equipment and moving around the office.

Own high-impact revenue strategy analyses from problem framing through recommendations and decision support. Analyze marketplace performance, lead economics, monetization, retention, product adoption, and operating models using SQL, Python, financial modeling, and cross-functional data. Advise senior leaders, create executive- and board-ready materials, improve metric reliability, build reusable analytical frameworks, and influence decisions across Revenue, Product, Finance, and Operations.

Sells CarGurus products and services to UK dealerships through inside sales, primarily by phone and email, with some in-person visits. Responsibilities include prospecting, building a pipeline, closing deals, managing a book of business, negotiating, meeting monthly targets, presenting offerings, and collaborating with marketing, business development, and senior leadership.

Conduct exploratory product and marketplace analyses using SQL and statistical programming, define business metrics, build dashboards and scalable data assets, and guide A/B testing. Partner with Product, Engineering, and Data teams to generate actionable insights, improve experimentation and data architecture, support product strategy, and communicate complex findings to executives.

Lead community and inclusion initiatives within the People & Talent team. Manage Employee Resource Group partnerships, coaching, corporate giving, employee events, and programs supporting hiring and retention. Track program outcomes, build sustainable processes, support diverse talent partnerships, and collaborate across HR functions. The role requires strong stakeholder management, communication, project execution, cultural competence, and comfort navigating ambiguity.