Job Description:
Salesforce Functional Consultant
1. Educational Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
- A Master’s degree or MBA is a plus.
2. Must-Have Skills
- Strong understanding of Salesforce core modules (Sales Cloud, Service Cloud, Data Cloud).
- Experience with Salesforce configuration: objects, fields, workflows, validation rules, and automation tools (Flow, Process Builder).
- Ability to translate business requirements into functional specifications.
- Excellent communication and stakeholder management skills.
- Experience in conducting user training and workshops.
- Familiarity with data migration and testing processes.
- Knowledge of Agile/Scrum methodologies.
3. Good-to-Have Skills
- Exposure to third-party Salesforce apps and AppExchange solutions.
- Understanding of integration tools (e.g. MuleSoft & Dell Boomi).
- Experience with Agentforce, Data Cloud, or Experience Cloud.
- Basic knowledge of Apex and Visualforce (for collaboration with developers).
- Industry-specific experience (e.g. Financial Services, Healthcare.)
- Experience with change management and adoption strategies.
4. Certifications
Required/Highly Preferred:
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
Nice to Have:
- Salesforce Certified Advanced Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Business Analyst
Location:
DGS India - Bengaluru - Manyata N1 BlockBrand:
MerkleTime Type:
Full timeContract Type:
PermanentTop Skills
What We Do
We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next
