Senior Salesforce Business Analyst

The opportunity
Are you a Salesforce enthusiast with a "get-things-done" attitude? We are looking for a motivated Salesforce Business Analyst to join our dynamic team at Unity. This isn't just a technical role, it’s an opportunity to be a key bridge between technology and business growth.

At Unity, we push Salesforce to its limits, leveraging a cutting-edge stack that includes Data Cloud, Prompt Builder, CRM Analytics, Sales, and Service Cloud. You will take full ownership of diverse projects, from optimizing a specific internal team's workflow to architecting cross organizational processes that directly impact our global customers. By working at the forefront of Salesforce innovation, including AI and advanced data strategies, you will have a visible, immediate impact on how our organization operates and scales.

What you'll be doing

• Business Analysis: Partner with stakeholders to identify pain points and translate them into technical Salesforce requirements.
• System Implementation: Design and configure customized solutions using Salesforce best practices (Flows, Automations, Prompt builder, Data Cloud, CRM Analytics).
• Project Management: Lead project lifecycles, ensuring milestones are met and stakeholders are aligned throughout the process.
• Global Collaboration: Work closely with diverse teams across the world to ensure system adoption and process standardization.
• Training & Support: Empower our users by creating documentation and conducting training sessions for new features.

What we're looking for

• Design solutions, translate business needs into processes and systems and define business requirements into a technical plan
• Technical Salesforce Background: Proven experience as a Salesforce Implementer or Administrator with strong configuration skills.
• Project Leadership: A track record of taking responsibility for tasks and driving them to completion.
• Team player with the ability to self-manage and execute projects from scratch.
• Problem-Solving Mindset: A proactive approach to troubleshooting and optimizing business flows.
• Adaptability: The ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

You might also have

• Data Cloud: Hands-on experience or strong theoretical knowledge of Salesforce Data Cloud.
• Salesforce Agentforce: Familiarity with AI-driven agents and autonomous Salesforce solutions.
• Project Management: Proven experience in managing project timelines, risks, and stakeholder expectations.
• Innovation Mindset: A passion for staying ahead of the curve with the latest Salesforce releases and AI capabilities.

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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