Who we are
DigiCert is a global leader in intelligent trust, helping organizations protect the digital interactions people rely on every day. From websites and cloud services to connected devices and critical systems, we make sure digital experiences are secure, private, and authentic.
Our AI-powered DigiCert ONE platform brings together certificates, DNS, and lifecycle management to help organizations stay ahead of risk as technology and threats evolve. Trusted by more than 100,000 organizations—including 90% of the Fortune 500—DigiCert helps businesses operate with confidence today while preparing for what’s next, including a quantum-safe future.
Job summary
We’re building a modern GTM Systems organization focused on scalability and operational excellence. As a Senior Salesforce Administrator, you’ll partner with the Director, GTM Systems and Lead Salesforce Admin to deliver high-quality, declarative solutions across Sales, Service, Revenue, and Experience Cloud. This role is hands-on and execution-focused — you’ll own complex configurations, elevate admin standards, and ensure our Salesforce platform is clean, reliable, and ready for scale.
What you will do
- Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (RCA), and Experience Cloud
- Build and optimize record-triggered Flows, validation rules, permission sets, and page layouts
- Refactor legacy automation (Workflow/Process Builder) into performant Flows with subflows/reusable patterns
- Support quoting and contracting processes; troubleshoot issues in RCA, approvals, and document generation
- Partner with the Lead Salesforce Admin on governance, UAT, and release cadence
- Maintain documentation (metadata catalog, decision records, deployment notes)
- Collaborate on GTM tool integrations (Outreach, Gong, LeanData, ZoomInfo) and data hygiene
What you will have
- 3–5+ years of Salesforce administration experience in enterprise orgs
- Advanced declarative skills (Flows, automation, Data Model, Sharing) and strong troubleshooting discipline
- Familiarity with CPQ/Revenue Cloud; experience with Service Cloud and/or Experience Cloud
- Strong communication, attention to detail, and comfort working in release-managed environments
Nice to have
Salesforce certifications (Admin/Advanced Admin, CPQ Specialist), experience with Jira/Confluence
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
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What We Do
DigiCert is the digital trust provider of choice for leading companies around the globe, enabling individuals, businesses, governments, and consortia to engage online with confidence, knowing their digital footprint is secure.
