Jobs at DigiCert

Administer and support global corporate LAN/WAN/wireless infrastructure, troubleshoot switches, firewalls, VPNs and 802.1X, perform network monitoring and packet analysis, coordinate with carriers and security teams, maintain documentation, and participate in incident response and change management.

The Senior Software Engineer will design and implement secure backend systems, lead innovations in code signing and supply chain security, and maintain high-quality software through collaboration, coding, testing, and reviews.

Lead product and solutions marketing for DigiCert ONE. Define positioning and messaging, create technical and business content, engage customers and analysts, partner with product and sales to launch solutions, drive campaigns with demand generation, and manage and mentor a team of product and solutions marketers.

Design, build, and maintain multi-region datacenter infrastructure, owning IaC, virtualization, and storage. Administer VMware and Nutanix, manage NetApp storage, implement monitoring in Splunk, integrate CI/CD for infra changes, lead datacenter hardware and procurement, ensure compliance and security, and participate in on-call rotation and periodic travel for deployments.

Design, build, and maintain cloud-native full stack features and APIs using Java/Python on AWS. Architect and implement Agentic AI workflows with LLMs and agent frameworks, ensure secure scalable microservices, participate in code reviews, troubleshoot production issues, and drive CI/CD and MLOps practices.

Lead Product Operations to translate strategy into execution. Manage a team of ~5, drive product P&L and usage analytics, pricing and packaging, partner relationships, PLG, NPI/EOL processes, enable data-driven decisions, support M&A and cross-functional alignment.

Lead migration from Oracle Eloqua to Adobe Marketo and manage ongoing Marketo operations. Design scalable campaign frameworks, lead scoring, segmentation, attribution, and reporting. Execute campaign builds, ensure data quality and governance, partner with Marketing, Revenue Ops, and Engineering to align systems and deliver revenue-driving insights.

Manage enterprise PKI, IoT, and TLS customer accounts by building relationships, understanding business objectives, driving solution adoption, supporting renewals, presenting business reviews, coordinating technical escalations, and partnering cross-functionally with Sales, Support, Product, Services, and Compliance to maximize customer value and satisfaction.

Design, build, and maintain Apex, LWC, and integrations; implement CI/CD and automated tests; troubleshoot performance and document technical designs and runbooks.

Lead full-lifecycle recruiting for technical, G&A, and sales roles across the US and Canada. Partner with hiring leaders to build sourcing strategies, talent pipelines, conduct screens, provide market intelligence, and use recruiting metrics and ATS (Greenhouse preferred) to improve hiring outcomes and candidate experience.

Build and scale a cryptographically secure identity and governance layer for AI agents. Architect identity systems, runtime enforcement, and governance engines; design for resilience and multi-cloud scale; set technical standards and select core stack alongside cryptographers, security, and AI experts.

Manage DigiCert’s public-sector territory in France by prospecting new accounts, expanding existing customers, developing enterprise opportunities, building executive relationships, articulating solution value, forecasting pipeline, negotiating contracts, and closing complex multi-year subscription sales. Coordinate sales development, presales, post-sales, and executive resources while maintaining customer relationships and demonstrating proficiency across DigiCert products and processes.

Reviews application forms, verifies customer organizations and contacts, performs documented authentication and validation processes, analyzes test data and production issues, coordinates validation testing, maintains validation databases, communicates with customers and stakeholders, and escalates customer-call trends and risks.

Manage multiple customer-facing IT and Professional Services projects across the Americas, overseeing initiation through closure. Responsibilities include maintaining project plans, schedules, budgets, risks, issues, dependencies, documentation, status reporting, stakeholder communications, resource coordination, and invoicing support. The role requires cross-functional collaboration, customer meeting leadership, proactive issue escalation, and availability for a late or shifted schedule covering AMS business hours.

Leads technical discovery, demonstrations, proof-of-concepts, solution design, architecture documentation, integrations, and RFP responses throughout the sales cycle. Partners with customers, Account Executives, Customer Success, Product, and Engineering teams to deliver tailored cybersecurity and PKI solutions. Provides technical presentations, business-value guidance, and hands-on support while addressing enterprise infrastructure, cloud, automation, and digital security requirements. Travel is expected 20–25%.

Generate and qualify enterprise leads through inbound and outbound outreach (≈80 touches/day). Engage IT and C-level contacts, collaborate with Account Executives and marketing, learn DigiCert solutions, and nurture pipeline to drive new business opportunities.

Supports new customers through DigiCert platform onboarding and activation. Leads or joins kickoff calls, explains platform features and workflows, delivers training, encourages adoption, answers usage questions, coordinates validation and certificate infrastructure setup, collaborates with Support and Deployment teams, maintains onboarding documentation, and confirms customer readiness for deployment.

Designs and operates scalable data and machine learning platforms using Databricks, Python, SQL, Spark, and PySpark. Builds batch, streaming, and production ML pipelines; manages Delta Lake, Unity Catalog, Workflows, MLflow, governance, data quality, observability, and model deployment. Partners with data scientists and business teams, optimizes performance and costs, contributes to platform architecture, mentors engineers, and documents operational practices.

Research enterprise accounts, develop personalized multichannel outreach, engage cybersecurity leaders and executives, qualify opportunities, and schedule sales appointments in the French market. Explain DigiCert solutions, overcome objections, and collaborate with Sales and Marketing on account-based prospecting and campaigns. Use Salesforce, Outreach, ZoomInfo, and Sales Navigator to manage prospecting activities.

Lead automation-first quality engineering across microservices and e-commerce platforms. Design and maintain automated API, UI, integration, regression, load, and performance tests. Integrate automation into CI/CD, perform code impact analysis, drive proactive quality gates, and collaborate with developers to shift quality left. Employ AI-savvy test design and support reliability and observability efforts.