Search the 68 jobs at DigiCert

The Technical Support Analyst will serve as the main point of contact for customers, resolving issues while collaborating with product, engineering, and marketing teams. Responsibilities include providing excellent customer service, managing support tickets, documenting customer issues in the CRM, and staying updated on SSL certificate products.

The PKI Systems Engineer will install and configure HSMs, participate in certificate key management, conduct compliance audits, and maintain PKI Management systems. The role requires effective troubleshooting, performance analysis, and process improvements while collaborating with team members for project execution and incident response.

As a PKI Systems Engineer, you will install and configure Hardware Security Modules (HSMs), manage key and certificate lifecycles, ensure compliance and security measures, and support incident response. You'll analyze system performance, collaborate on projects, and suggest improvements while maintaining high availability of PKI management systems.

The Sales Enablement Senior Manager will lead and support a high-performing team in building and delivering enablement programs for the sales force, ensuring they have the necessary knowledge and tools to succeed. Responsibilities include creating onboarding programs, coaching sales teams, collaborating across departments, and developing impactful sales content.

The Senior Manager of Demand Generation will lead global digital and demand generation campaigns, analyze customer segments to drive high-impact marketing strategies, establish KPIs, partner with sales for lead management, and oversee marketing operations including digital tools and team management.

The Renewal Sales Specialist is responsible for managing the renewal of contracts for existing customers, preventing churn, upselling, and building strong customer relationships. The role involves understanding customer needs, analyzing usage data, and negotiating to maximize contract value while maintaining attention to detail in tracking contracts and deadlines.

As a Junior Software Engineer, you will work in an Agile team to develop services and applications, primarily utilizing Java and Python. Responsibilities include writing and maintaining code, collaborating on software solutions, optimizing database schemas, and participating in code reviews while learning modern software practices.

Seeking an experienced Software Engineer to join our team, responsible for designing, developing, and maintaining web services. Must have a Bachelor's degree in Computer Science or related field, 3+ years of relevant experience, strong programming skills in Java, and expertise in database concepts.

The Senior Software Engineer at DigiCert will focus on ensuring the quality and performance of software products by automating testing processes, developing a test automation framework, and collaborating with cross-functional teams to improve testing strategies and integration.

As an Office Manager, you will oversee the facility management for an office accommodating about 40 employees. Your responsibilities include front desk activities, clerical duties, vendor management, health and safety compliance, and administrative support. You will ensure a conducive office environment and coordinate with relevant teams to maintain operations effectively.

The Senior Sales Engineer at DigiCert focuses on collaborating with the Sales team to ensure customer success and drive revenue. Responsibilities include developing technical expertise in DigiCert solutions, facilitating product demonstrations, handling RFPs/RFIs, analyzing customer needs, and creating documentation. Travel is required for customer engagement and industry events.

The Senior Product Manager will lead the product area for DigiCert’s CertCentral, driving requirements from concept to execution. They will collaborate with engineering teams, execute product roadmaps, maintain Agile development practices, create product backlogs, and engage with stakeholders to present product updates.

The Major Account Manager - Federal will be responsible for developing and managing opportunities within existing and new accounts. The role involves prospecting for new business, building relationships with clients, articulating the value of DigiCert's solutions, and driving sales execution to close deals. It requires collaboration with pre-sales and post-sales teams and effective management of the customer buying cycle.

The Principal Software Engineer will design, develop, and maintain web services, collaborate with cross-functional teams, lead architectural decisions, and provide mentorship. The role emphasizes high-quality software development, including code reviews and troubleshooting.

The Major Account Manager will develop and manage opportunities within assigned accounts, driving sales execution and building relationships. Responsibilities include prospecting, articulating value of DigiCert solutions, closing deals, and effectively coordinating account management efforts. The role requires a consultative approach and proficiency in German and English.

As a Senior Software Engineer, you will design, develop, and maintain software applications, collaborate with cross-functional teams, conduct code reviews, and contribute to architectural decisions while ensuring high-quality standards and performance benchmarks are met.

As a Staff UX Designer, lead design strategy for the Trust Lifecycle Manager product, mentor junior designers, conduct user research, and ensure cohesive experiences across product suites by leveraging data-driven designs.

As a Sales Engineer, you will serve as a crucial contact for clients, providing technical advice and product demonstrations for DigiCert's PKI products. You will develop a comprehensive knowledge of the products, engage in client discussions to identify needs, manage technical evaluations, and assist sales efforts to facilitate customer satisfaction and revenue growth.

The Customer Experience Specialist will engage with customers and stakeholders through various channels, validate application forms, analyze validation data, document trends, and coordinate testing activities. They will also maintain databases and learn product features to meet validation objectives.

The Customer Experience Specialist (German Speaker) will engage with customers and internal teams through various channels. Responsibilities include validating applications, analyzing test data, coordinating validation processes, and maintaining databases of validation activities.