Jobs at DigiCert

Lead and own a GTM platform domain: design, build, test, deploy, and maintain Salesforce configurations and automations. Run projects from intake to delivery, enforce governance, refactor legacy automation, collaborate on integrations, and uphold documentation and quality standards while partnering with stakeholders.

Join an Agile/DevOps full-stack engineering team to design, build, test, and maintain services and applications. Write and review code (primarily Java), optimize database schemas and queries, troubleshoot performance issues, use automation tools (Jenkins, Gradle, JUnit, Terraform), and collaborate with stakeholders to deliver scalable, maintainable solutions while continuously learning and improving.

Lead a software engineering team to deliver secure, reliable cloud services. Provide technical direction, manage engineers, run sprint planning, ensure quality and incident response, and collaborate cross-functionally to meet roadmap and operational goals.

Technical leader owning architecture, design, and delivery of scalable, highly available DNS platform services. Drive cross-team initiatives, mentor senior engineers, lead design reviews, troubleshoot incidents, and champion technologies, observability, and best practices.

Develop, test, and maintain production-quality backend services (primarily Java) and databases. Design and optimize schemas, troubleshoot code and DB issues, automate CI/CD pipelines, and collaborate in an Agile team to deliver scalable, performant systems.

Lead strategy, design, and daily operations of DigiCert's PKI and CA infrastructure. Ensure availability, security, compliance (WebTrust, CA/B Forum), HSM administration and key ceremonies, drive automation, manage audits and policies (CPS/CP), define DR/BCP for HSMs, mentor distributed PKI teams, and serve as SME and escalation point for complex PKI incidents.

Support planning, execution and measurement of EMEA marketing programs with emphasis on events and partner activity. Coordinate logistics, vendor and speaker management, onsite support, internal communications, campaign reporting, and partner marketing administration while collaborating with global teams to improve processes and drive regional execution.

Lead design and implementation of enterprise-grade services and products. Write, test, and deploy production Java code, automate CI/CD and infrastructure workflows, design scalable microservices and APIs, work with SQL/NoSQL databases, monitor service health, mentor teammates, and drive technical vision and architecture.

Serve as a trusted technical advisor for high-value enterprise customers, providing proactive, high-touch support across DigiCert products. Troubleshoot PKI/digital security issues, manage SLAs, conduct business reviews, deliver product training, identify growth opportunities, and advocate customer needs to engineering and product teams to maximize product value and minimize customer risk.

Provide first-response troubleshooting, monitoring, maintenance, and support for DigiCert's global production network. Monitor device health and performance, respond to incidents, troubleshoot connectivity across data center and cloud environments, coordinate with providers and internal teams, perform routine configuration changes, assist in incident response and root cause analysis, and participate in on-call rotation and monthly maintenance.

Build scalable, cloud-native RESTful web services in Go; design, develop, test, and deploy high-quality backend code; collaborate on architecture and engineering best practices; troubleshoot defects and deliver timely solutions; develop deep product and PKI domain knowledge.

Build scalable, cloud-native Go web services and RESTful APIs; collaborate on design, testing, deployment and CI/CD; troubleshoot defects; and develop deep PKI product and system knowledge.

Generate and qualify enterprise leads via inbound and outbound outreach (~80 touches/day). Engage IT and C-level contacts, learn DigiCert solutions, collaborate with AEs and marketing, and nurture prospects to build pipeline.

Prepare and review payroll processing inputs and outputs for multiple international entities, post monthly payroll entries, perform reconciliations of payroll liabilities and income statement items, investigate discrepancies and audit findings, support month-end close and variance analysis, coordinate with auditors and global finance colleagues, and assist on finance improvement projects.

Provide German-language technical support for DigiCert SSL/PKI products via tickets, email, phone, and chat. Troubleshoot networking, web server, and certificate issues, document cases in CRM, meet productivity targets, and contribute to self-help knowledge using KCS principles.

Lead migration from Eloqua to Marketo and manage Marketo operations. Design lifecycle, lead scoring, segmentation, attribution, campaign hierarchies, reporting, and governance. Execute campaign builds, ensure data quality and integrations, and deliver actionable insights partnering across Marketing, Sales, Revenue Ops, and Engineering.

The Principal Software Engineer will lead the design and development of scalable backend systems, mentor teams, and ensure high code quality while collaborating with various stakeholders.

Drive expansion within existing accounts by prospecting for cross-sell and upsell opportunities, conducting discovery calls, coordinating with Account Managers and Customer Success, maintaining CRM records, and delivering pipeline and outreach performance reporting to increase product adoption and ACV.

Administer, monitor, secure, back up, and optimize OpenSearch clusters for customer-facing SaaS products. Perform upgrades, troubleshoot incidents, implement HA/DR, automate operations, collaborate with developers, provide on-call and rotating weekend coverage, and document configurations and procedures.

Manage procure-to-pay workflow, enforce purchasing policy in NetSuite, coordinate with Accounts Payable/Finance, develop supplier/team performance metrics, improve processes, provide administrative support, and troubleshoot vendor/supply-chain issues.