Who is DexCare?
DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Born within Providence, DexCare addresses tech gaps by aligning supply and demand, recently securing a $75 million Series C funding round led by ICONIQ Growth, alongside partners like MGB, Kaiser Permanente Ventures, and others, to modernize healthcare infrastructures for an inclusive ecosystem.
What is DexCare?
DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimize capacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease.
For more information, visit www.dexcare.com or follow us on LinkedIn.
The Salesforce Administrator is responsible for scoping and building complex technical configurations within Salesforce for all channels of the company. This individual manages both individual and team projects and assists the CRM Platform Manager in supporting the rest of the team’s System Administrators. This person actively promotes system health and data integrity by determining potential errors in the system and driving resolution. This individual has a proven record within sales operations, sales planning, data management, and Salesforce administrative support. The Salesforce Administrator is a project team member driving simple and complex deployments within the Salesforce platform.
What You’ll Do
- Lead the execution of Salesforce project deliverables for DexCare
- Participate in all phases of the Salesforce development lifecycle, including project discovery, analysis, requirements definition, solution design, configuration, testing, deployment, release management, change management, and support
- Build for scale by designing holistically, with a focus on flexibility and maintainability
- Ensure appropriate controls, reports/dashboards, and documentation are followed to create an effective control environment
What You’ll Bring
- Minimum 5 years of Salesforce administration experience, or similar
- Excellent analytical skills, combined with impeccable business judgment and ability to communicate effectively with management, sales, IT, and vendors
- Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impacting solutions
- Manage time effectively with product support, small tactical requests and large projects
- An interested to develop the “Nice to have” skills below.
- Deep Understanding of Flow Builder and Automations
- Must have Salesforce Administrator certification
- Experience with native Salesforce Integrations including Service Cloud, Experience Cloud, CPQ & Billing, and AppExchange
- Experience with Business Intelligence Integrations such as Tableau or PowerBI
- Experience with Integrations including Definitive Health, ZoomInfo, HighSpot, Gainsight, Clari, etc
- Healthcare Experience understanding complex health system data structures
- SaaS & Startup Experience
- Additional Salesforce Certifications such as Advanced Administrator and Business Analyst
DexCare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.
What We Do
DexCare is a data-driven intelligence company making access to healthcare easier and better for everyone. We enable patients to get the care they need faster, easier, more affordably, with better results. We enable providers to see more patients, easily and more effectively through different modalities. We enable health systems to utilize resources more efficiently and effectively, lower costs, grow revenue, and build enduring relationships with patients and providers.
Why Work With Us
DexCare is a series B venture-backed healthtech startup backed by leading healthcare investors. DexCare is led by a customer-focused mission-driven team experienced in building successful, innovative, and transformative solutions to healthcare’s biggest problems. Join our team and lend your talent to continue moving the initiatives forward.
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