SparkHaus is an early-stage start-up specializing in unlocking customer insights across the luxury product ecosystem. Our mission is to revolutionize customer relationship management in this industry through modern technology.
We’re looking for a Senior Salesforce Admin to join our passionate team and be part of shaping the future of customer experience in the high-end luxury space. This is a contract-to-hire role. You will begin as a contractor with the expectation of becoming a full-time employee.
Key Responsibilities:
- Configure and manage Salesforce platform, including custom objects, workflows, validation rules, and page layouts.
- This role is client-facing - ability to troubleshoot client issues and provide reasonable estimation and time to resolution responses.
- Collaborate with internal teams to identify needs, gather requirements, and implement changes within Salesforce.
- Maintain data hygiene by regularly conducting data audits and implementing best practices for data management.
- Develop and manage custom dashboards and reports to provide actionable insights to team members.
- Monitor system performance and troubleshoot issues to ensure smooth daily operations.
- Assist with integrating Salesforce with other applications, optimizing workflows and data flows.
- Data transformation and migration for our clients.
- Train team members on Salesforce features and best practices, as needed.
Qualifications:
- 4+ years of experience as a Salesforce Administrator, ideally in a startup or high-growth environment.
- Salesforce Administration Certification or comparable SuperBadge.
- Experience with Salesforce Flows and other related automations for business processes.
- Proficiency in data management and familiar with integrations and third-party applications.
- Experience with customizing dashboards, reporting, and analytics within Salesforce.
- Experience writing software and customer implementation documentation.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills, with a strong ability to collaborate across teams.
- Experience with App Exchange and Salesforce partner programs is a bonus.
- Familiarity with Git is a bonus.
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Cie blends Silicon Valley DNA with the business maturity of serial entrepreneurs, seasoned venture capitalists, and Fortune 500 executives. Combined with the team’s strategic and operational expertise in technology, product development, brand building, and customer acquisition, Cie consistently drives positive outcomes across a wide range of business challenges.
Cie’s venture portfolio includes Cie Games (acquired by Glu Mobile), Nativo, ASAP Tire (acquired by Tire Rack), Titan School Solutions (acquired by LINQ), Performa Labs, Apollo Education System, and a growing list of emerging start-ups. Cie’s leadership team has served key roles at transformational companies such as Amazon, eBay, Yahoo!, Overture, Pepsi, Nestlé, Saks Fifth Avenue, Goldman Sachs, and Internet Brands.
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