Senior Sales Operations Enablement Specialist

Posted 2 Days Ago
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Miami, FL, USA
In-Office
153K-207K Annually
Senior level
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Design and operationalize end-to-end sales processes, drive CRM hygiene and forecasting cadence, own pricing/deal desk governance, enable cross-functional execution, deliver analytics and playbooks to improve forecast accuracy, conversion rates, and time-to-close.
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
BGS Commercial Sales & Marketing is looking for a Senior Sales Operations Enablement Specialist (Level 5) to serve as an operational enabler accountable for designing and executing the processes, tools, governance, and cross-functional routines that scale the sales organization. This role turns sales strategy into predictable, repeatable execution by improving CRM hygiene, pipeline discipline, forecasting rigor, pricing governance, and deal execution. You will lead programs and partner with sales leadership and key stakeholders in finance, legal, product, and enablement to remove blockers and accelerate revenue in Miami, FL.
Position Responsibilities:
Sales process design and optimization
  • Create, document, and continuously improve end-to-end sales processes (lead → opportunity → close) to increase conversion rates and shorten sales cycles.
  • Drive CRM best practices, data standards, and hygiene programs to ensure accurate, timely pipeline and customer data.

Forecasting and pipeline discipline
  • Build and run a repeatable forecasting cadence and pipeline review process that increases predictability and accountability at rep, team, and segment levels.
  • Train and coach sales leaders on forecast hygiene, deal qualification frameworks, and risk classification.
  • Pricing, deal desk, and governance
  • Own pricing governance and the deal desk intake, approval, and tracking workflows to ensure fast, compliant decisioning on exceptions and approvals.
  • Define SLAs and KPIs for deal desk responsiveness and outcomes, and continuously improve throughput.

Cross-functional alignment & execution support
  • Act as the operational bridge between sales and finance, legal, pricing, product, and enablement to remove execution blockers and accelerate time-to-close.
  • Facilitate regular cross-functional cadences, RACI matrices, and escalation paths for complex deals and product launches.

Analytics, reporting & go/no-go decision support
  • Develop dashboards and analytics that inform go/no-go decisions, capacity planning, territory design, and resource allocation.
  • Provide insights that allow sales leadership to prioritize deals, invest in high-value motions, and de-risk pipeline.

Continuous improvement & playbooks
  • Create operational playbooks, templates, and enablement materials to ensure consistent execution across teams and regions.
  • Use metrics and retrospectives to identify root causes and implement process, tool, or training improvements.

Key Outcomes / Metrics of Success
  • Improved forecast accuracy (e.g., decreased variance between forecast and actual revenue)
  • Increased conversion rates at key funnel stages and reduced sales cycle length
  • Time to approval for pricing/contract exceptions (deal desk SLA)
  • CRM data completeness and hygiene scores (e.g., % of opportunities with required fields)
  • Adoption rates of playbooks, tooling, and standardized processes
  • Reduced cycle time from opportunity creation to close for complex deals

Competencies & Behaviors
  • Results oriented: drives measurable improvement and holds teams accountable.
  • Builds and runs sales processes, forecasting cadence, deal desk/pricing governance, and cross-functional operating rhythms.
  • Process thinker: able to decompose complex activities into scalable recurrent workflows.
  • Collaborative problem solver: builds consensus and practical solutions with cross-functional partners.
  • Continuous improver: leverages data and retrospectives to iterate and optimize.
  • Customer and sales empathy: understands seller workflows and the customer buying process.

Working Relationships
  • Internal: Sales leadership, Account Executives, Sales Enablement, Pricing, Finance, Legal, Product, Marketing, Customer Success.
  • External: Occasional engagement with customers or partners for deal advisement and approvals.

Basic Qualifications (Required Skills/Experience):
  • 5+ years of experience leading sales / business development teams with demonstrated revenue growth
  • 5 or more years' experience utilizing a Customer Relationship Management and/or Visualization & Analytics software platform to document and publish sales process, sales strategy, and/or sales targeting analysis
  • 5+ years' experience in designing metrics to measure performance to plan and productivity
  • 5 or more years' experience in a role that required excellent stakeholder management skills including the ability to communicate with and influence people from varying backgrounds, including members of senior leadership teams
  • 5 years' experience with data literacy including driving organizational change and interpreting metrics while providing insights and recommendations based on data governance KPIs

Preferred Qualifications (Desired Skills/Experience):
  • Experience at a high-growth SaaS or technology company with complex sales motions.
  • Hands-on experience designing pricing governance and discount policies.
  • Familiarity with revenue planning, capacity modeling, and territory design.
  • Experience leading a small team or managing cross-functional programs.

Travel:
Occasional travel to sales hubs or customer sites as required.
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: 153,000 - 207,000
Applications for this position will be accepted until Jun. 10, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Skills Required

  • 5+ years leading sales or business development teams with demonstrated revenue growth
  • 5+ years utilizing a Customer Relationship Management (CRM) and/or Visualization & Analytics software platform
  • 5+ years designing metrics to measure performance and productivity
  • 5+ years experience requiring excellent stakeholder management and ability to influence senior leadership
  • 5+ years data literacy, driving organizational change and interpreting metrics with data governance KPIs
  • Must satisfy the Company's Conflict of Interest (COI) assessment process
  • U.S. Person required to meet U.S. export control compliance (U.S. Citizen, lawful permanent resident, refugee, or asylee)
  • Experience at a high-growth SaaS or technology company with complex sales motions
  • Hands-on experience designing pricing governance and discount policies
  • Familiarity with revenue planning, capacity modeling, and territory design
  • Experience leading a small team or managing cross-functional programs

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support Boeing states a dollar‑for‑dollar 401(k) match on the first 10% of pay for most nonunion U.S. employees with immediate vesting and an annual true‑up, and a student‑loan match feature lets qualified loan payments count toward earning the company match. Union agreements specify strong but different retirement contributions (e.g., automatic company contributions plus matching under IAM terms).
  • Parental & Family Support The company advertises 12 weeks of fully paid parental leave for birth, adoption, surrogacy, or foster placement, alongside adoption and surrogacy reimbursement programs. Back‑up family care resources are also highlighted in benefits materials.
  • Healthcare Strength Comprehensive health and insurance benefits are emphasized, with eligibility generally beginning the first day of the month after hire. Many teammates are eligible for several programs on day one.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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