Senior Sales Operations Analytics Manager

About the teamThe ASA (Agent Software and Advertising) organization at Zillow creates value for real estate professionals through our marketing, sales and productivity offerings. The team’s primary focus is the development and promotion of our Showcase and Premier Agent buyer leads products. We work closely with real estate professionals to ensure their successful adoption and utilization of our solutions that drive the growth of their businesses.
The Department:
The ASA Sales Operations team comprises 4 main pillars: Planning & Compensation, Sales Strategy & Insights, Systems, and Governance. Together these 4 pillars have a core priority to Accelerate Sales Productivity by executing the right annual strategy, sales segmentation, compensation levers, quotas, capacity & performance management plan, systems that drive automation and governance rules. This role directly contributes to setting the right compensation levers, the optimal quota and target deployment, defines capacity plans and guides performance management guidelines.

About the role

Zillow is seeking a data-driven, detail-oriented analyst with strong business acumen and a passion for operational excellence to join our Sales Operations – Sales Planning & Compensation team. In this role, you’ll serve as a critical partner in enabling data-informed decisions across the sales organization, from frontline teams to executive leadership. You’ll design and maintain scalable, version-controlled datasets using GitLab, apply rigorous data validation practices, and build intuitive dashboards that bring sales performance and compensation insights to life.

Your work will span core initiatives such as headcount and capacity planning, quota and target deployment, performance and ROI analysis, and compensation effectiveness tracking. You’ll collaborate closely with peers in Sales Ops, Sales Finance, FP&A, HR, and Recruiting—bridging technical expertise with strategic thinking to drive clarity, accountability, and action across the organization.

What you’ll do:

• Data Engineering & Version Control: Build, document, and maintain scalable, reusable datasets in GitLab using industry-standard version control practices. This includes branching, merge request workflows, and automated CI/CD validation. You’ll also implement robust data validation pipelines to ensure quality across the entire reporting stack.

• Analytics & Storytelling: Leverage advanced SQL skills to transform raw data into analytical datasets that power business decisions. Your Tableau dashboards will be used by both frontline sellers and senior leadership—blending clear design with compelling data narratives. You’ll also enable other analysts by creating self-service, reusable data assets.

• Sales Planning & Performance: Support quota and target deployment, sales capacity modeling, and ROI/Cost-of-Sales analysis. Your reporting will provide both operational and strategic insights, helping identify drivers of performance and areas for optimization.

• Cross-Functional Collaboration: Work closely with Sales, Finance, HR, and Recruiting teams to translate business questions into analytical solutions. You’ll take complex data findings and distill them into crisp, actionable recommendations—tailored for audiences ranging from Account Executives to C-suite executives. Beyond reporting, you’ll play a key role in establishing data governance standards, supporting peer analysts, and evangelizing best practices in SQL, Tableau, and GitLab-based workflows.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $109,000.00 - $174,000.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont the standard base pay range for this role is $103,500.00 - $165,300.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• Technically fluent analyst with a strong foundation in building scalable, reusable datasets and end-to-end reporting pipelines

• Experienced in GitLab (or similar tools) for version control, including branching strategies, merge requests, and CI/CD-based validation workflows

• Proficient in SQL and Tableau, with a track record of delivering clean, insightful dashboards used by both frontline sales and executive stakeholders

• Committed to data quality, with a rigorous approach to data validation and testing across analytical workflows

• Deeply knowledgeable in sales operations, including quota setting, forecasting, performance tracking, and compensation effectiveness

• Skilled in BI and analytics tools, such as Anaplan and Databricks, for advanced modeling and data transformation

• Experienced with modern sales tech tools, including Salesforce (preferred), Gong, and Salesloft

• Clear communicator, able to turn complex datasets into actionable narratives tailored to various stakeholders

• Collaborative problem solver comfortable managing cross-functional priorities in a fast-paced, matrixed environment

• Naturally curious and self-directed, with a strong desire to learn new systems, tools, and business models

Qualifications

• 8+ years of experience in sales analytics, sales planning, strategic insights, or a related data-driven role

• Proven track record in Sales Operations, Business Operations, Sales Finance, Revenue Strategy, or Management Consulting

• Demonstrated ability to translate complex data into actionable strategies that support both frontline sales teams and executive leadership

• Comfortable working in fast-paced, cross-functional environments with evolving business needs

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.