Senior Sales Operations Analyst

The Senior Sales Operations Analyst is responsible for developing, executing, and continuously enhancing analytical frameworks that support decision-making across market segmentation, predictive modeling, account prioritization, territory planning, and quota setting. This role partners closely with Commercial, Finance, and other functional areas to identify growth opportunities, improve performance insights, and optimize the execution of the company’s sales strategy. As part of a lean, high-impact team, the Senior Analyst operates at both a strategic and tactical level, translating complex data into actionable insights, driving process improvements, and supporting key initiatives that enhance sales effectiveness and operational efficiency.

Responsibilities:

• Participates in training and mentoring for new Sales Analytics Individual Contributors.

• Leads team on reporting design projects.

• Provides senior expertise with regards to the most complicated and complex reporting design needs and capabilities.

• Maintains a detailed understanding of SFDC and the various data source systems in which they interact.

• Runs reports as requested for each of the sectors.

• Supports General Managers for each sector providing weekly reports/data.

• Reacts to requests for information and extract reports.

• Works with analytic team and generates more complex reports & dashboards.

• Understands and comprehends the business organization and operations.

• Able to build more complex reports upon request.

• Manages/has rights to assign permission and accesses to various data and reports.

• Generates monthly revenue and sales reporting for corporate level review and alignment with finance.

Key attributes:

• Excellent analytical and modeling skills within Excel and/or Power BI
• Ability to formulate problem statements and structure analysis to solve them.
• Excellent relationship building and interpersonal skills
• Ability to manage multiple initiatives concurrently.
• Ability to work effectively in cross-functional and matrixed teams.
• Advanced analytical capability to navigate complex data and translate into reliable insights and recommendations
• Intellectual curiosity and innovative thinker
• Ability to adapt in a changing work environment.
• Client-focused mentality

Qualifications:

• Bachelor’s Degree in Business, Finance, Analytics, Economics, or related fields
• 5+ years’ experience in a sales operations or analytics or finance
• Experience supporting organizations with long, complex sales cycles (6+ months) is preferred
• Experience presenting insights and recommendations to senior leadership
• Experience with Salesforce and other business/sales analytics tools is a plus
• Experience with Essbase and JDE financial reporting is a plus

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.