GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
The Sales Operations Administrator (SOA) will provide advanced administrative and specialist-level support for the Regional Sales Operations Team by supporting Account Executives with deal registrations, vendor quote requests, customer quote generation, and Salesforce.com opportunity management. Support also includes providing backup to Sales Operations Specialists and Renewals Specialists while serving as a key liaison between customers, vendors, and internal teams.
Roles and Responsibilities:
- Will complete deal registrations for all account executives in their assigned region.
- Utilize Salesforce.com to create and manage opportunities, track deal registrations, and maintain data integrity across customer and opportunity records.
- Generate Salesforce.com reports including pipeline analysis, sales history, product penetration, and opportunity tracking to support Account Executives and customer presentations.
- Develop and distribute ad-hoc reports and data analytics to support business decisions and regional forecast calls.
- Request quotes from vendors and distributors and generate customer quotes for approved vendor portfolios.Provide pricing analysis and support to Account Executives, including creative
- Pricing and payment solutions aligned with customer needs and company policies.
- Serve as liaison between customers, vendors, Account Executives, and internal departments including Purchasing, Accounting, and Contracts.
- Provide backup support to Sales Operations Specialists and Renewals Specialists, including renewal opportunity tracking and customer communications.
- Support new account set-up processes, contact management, and promptly respond to internal and external inquiries.
- Adhere to process changes as they are managed, reviewed and streamlined by Sales Operations Management to enhance deliverables.
- Adhere to GuidePoint Security Core Values.
Required Experience:
- High School Diploma or GED required. Associate Degree or equivalent from two year college or technical school preferred.
- 2+ years’ experience in a sales support or sales operations role required; IT industry background preferred.
- Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting and analytics experience preferred.
- Experience creating, customizing and distributing Salesforce.com reports for internal and external stakeholders.
- Exposure to deal registration processes and vendor quote management.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Self-motivated with the ability to prioritize and multitask.
- Outstanding attention to detail and commitment to follow-through.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
- Up to 10% travel annually required.
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Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,200 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option
Skills Required
- High School Diploma or GED required. Associate Degree or equivalent preferred.
- 2+ years experience in a sales support or sales operations role required; IT industry background preferred.
- Prior experience in Customer Relationship Management (CRM) software required, with strong Salesforce.com reporting preferred.
- Experience creating, customizing and distributing Salesforce.com reports for internal and external stakeholders.
- Exposure to deal registration processes and vendor quote management.
- Intermediate level experience with Microsoft Office and Internet Navigation.
- Self-motivated with the ability to prioritize and multitask.
- Outstanding attention to detail and commitment to follow-through.
- Strong written and verbal communication skills.
- Ability to work flexible work schedule required.
- Up to 10% travel annually required.
What We Do
GuidePoint Security is an elite team of highly trained, top certified experts who cut through cyber chaos and confusion to put control back in your hands. We help you make the smartest, most informed decisions, choose and integrate products and services that are the best fit, and build the most effective cybersecurity posture. We provide organizations with holistic perspective on their cyber ecosystem to minimize gaps, vulnerabilities, and optimize resources, including: 1. Understanding the changing threat landscape, vulnerabilities, and gaps 2. New insights of how product decisions align with resource capacity 3. Insightful product comparisons and integration to save time, money, and mistakes
