Senior Sales Manager

Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with familiar favorites and exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in innovation and built for connection, our goal is to bring a sense of belonging to our associates and guests alike.  

Working at Puttshack:  

At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. If you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!

Position Summary:  

The Senior Sales Manager drives revenue for on-site events by owning the full sales cycle from prospecting to closing and partnering with the on site operations team to deliver seamless guest experiences. Key duties include managing key accounts, expanding local corporate and social business, and analyzing performance to refine strategy. Success is measured by revenue growth, event profitability, guest satisfaction, and retention. We are looking for someone with hospitality/event sales experience, proven quota attainment, strong negotiation and presentation skills, CRM proficiency, and the ability to “lead the way”.

Position Responsibilities may include, but not limited to:  

• Bring your 'A' Game to work every day to drive revenue by meeting and exceeding sales goals 
• Lead the way by prospecting, upselling, handling guest recovery, communication, networking, prioritization, and time management.
• Collaborate with Director of Operations and Executive Chef to ensure high level event execution
• Identify key corporate accounts in market, reach out via multiple touchpoints and develop relationships with decision makers to grow event sales
• Review local donation requests for brand alignment
• Contribute to sales goal by booking events and providing exceptional customer service, working with clients through every step of the planning process
• Actively prospect for new business through cold calling, site tours, office visits, trade shows, social media, local marketing events and networking events
• Attend networking events to build relationships in the local business community and help grow the Puttshack brand 
• Build relationships with hotels, DMCs, CVBs and Chambers of Commerce for referrals
• Work with Business Development Manager to perform competitive market analysis and identify associations to join to help drive sales and establish Puttshack in the local community
• Attend weekly manager meetings and 1 on 1s with Director of Operations
• Create commission report after end of each period
• Collaborate with National Sales Team to create marketing assets and identify sponsorship opportunities to drive group sales
• Other projects or duties as assigned

Required Skills and Experience: 

• Prior experience as a Director of Sales or Sales Manager in a high volume ($2M+ annual event revenue) restaurant, hotel, or entertainmentenvironment
• 5-7+ years event sales experience
• Skilled at working collaboratively with multiple departments as well as coaching, mentoring and developing a team
• Overall knowledge of the local area businesses and existing client base
• Strong presentation and negation skills
• Experience with prospecting, cold calling, developing leads list, strategic planning and budgeting Excellent communication, time management, presentation, and organization skills
• Ability to go above and beyond, demonstrating meaningful care in everything you do
• A high level of emotional intelligence and overall self-awareness
• High school diploma or equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• This position must pass a post-offer background check

 Physical Requirements:  

• Physical activities on a continuous basis for up to 10 hours, including standing, walking, bending, sitting, and occasional lifting up to 40 lbs. may be required. 
• The venue may include slick surfaces, stairs, narrow spaces, and navigating complex areas.  
• The noise level in the work environment is typically moderate to high. 
• Frequent use of telephone/video conferencing, and usage of a computer and keyboard to communicate through written means. 
• The physical demands described above are representative of those that must be met by an associate to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities. 

Benefits:

We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:

• Health/dental/vision coverage options
• 401(k) matching
• Company paid Life and AD&D Insurance
• Voluntary short term and long term Disability Insurance
• Generous PTO, including paid parental leave
• Associate discounts (FREE mini golf!)
• Pet Insurance
• Flex Spending Accounts
• …and more!

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.