Jobs at Puttshack

Manage daily venue and food & beverage operations, lead and develop hourly staff, oversee guest experience, ensure safety and compliance, manage controllable expenses, and coordinate front- and back-of-house collaboration to meet business goals.

Lead venue operations for a tech-enabled, high-volume food & beverage and entertainment location. Oversee daily systems (POS, scheduling, inventory), staff hiring, training and scheduling, guest experience, safety/compliance, financial targets, and vendor relationships while supporting the Director of Operations.

Oversee daily operations of a high-volume full-service restaurant/entertainment venue, manage and develop hourly staff, ensure guest experience and safety, operate POS and scheduling systems, control expenses, coordinate front- and back-of-house, and support hiring, training, and compliance.

Oversee high-volume venue operations (service, bar, reception, game/tech), lead and develop hourly teams, manage schedules and controllable expenses, ensure exceptional guest experience, maintain safety and food compliance, and operate POS and scheduling systems.

The Hospitality Manager oversees operations in a high-volume restaurant, ensuring exceptional guest service and team management. Responsibilities include staff training, compliance, and expense management.

Own and optimize the loyalty program and lifecycle marketing end-to-end. Manage Braze-driven email/SMS journeys, campaign calendar, offer creation, segmentation, testing, measurement, and cross-functional execution to drive repeat visitation, retention, and revenue.

Own day-to-day social presence: plan and produce short- and long-form content, manage community and creator partnerships, measure performance, and partner cross-functionally to drive engagement and demand. Requires flexible hours and travel to capture on-site moments.

Manage day-to-day operations of a high-volume, tech-infused restaurant/entertainment venue. Lead and develop hourly staff, operate POS and scheduling systems, drive guest experience and safety, manage controllable expenses, and ensure collaboration between front and back of house.