Location Overview
Join our team in Amankila. Claiming a breathtaking stretch of coastline on the Lombok Strait, Amankila rests on a lush hillside beneath sacred Mount Agung. Connected by frangipani-lined walkways through the treetops, stilted suites offer spectacular views high on the hillside, while a three-tier infinity pool cascades at the property’s heart and the Beach Club leads to a private black-sand beach.
Role
We are seeking a passionate and experienced Senior Sales Manager, to join Aman Indonesia in Indonesia! Reporting to the Area Director of Sales & Marketing – Japan, Korea & Indonesia you will be responsible for the operations within Aman Indonesia Resort.
Responsibilities.
- Conduct strategic sales calls with top producing accounts, including DMCs, luxury travel agents, and consortia partners, to strengthen relationships and drive revenue growth.
- Review and manage the top 20 producing accounts across all properties, analyzing production trends, identifying growth opportunities, and addressing underperforming or at-risk accounts.
- Drive new business development by identifying and securing high value accounts, targeting a minimum of 3 to 5 new accounts per quarter.
- Lead contract negotiations with key partners, including rates, allocations, and commercial terms, ensuring alignment with revenue goals and brand positioning.
- Regularly monitor Daily Pick-Up Reports across all properties and take proactive actions to address gaps in pace and performance.
- Review monthly production of Tour Operators and DMCs by property and by country of residence, prioritizing high potential markets while adjusting focus on underperforming segments.
- Analyze Market Segmentation Mix and Country Mix to optimize revenue contribution and ensure balanced market distribution across the cluster.
- Identify need periods and implement targeted sales initiatives, including tactical campaigns and focused account engagement, to drive occupancy during low demand periods.
- Develop and execute bi-monthly Sales Action Plans and Key Wins Reports, ensuring clear ownership, follow up, and measurable outcomes.
- Work closely with Revenue Management to align pricing, availability, and distribution strategies based on market demand and booking patterns.
Requirements
- Minimum 3 years in a supervisory or managerial sales role, preferably in a luxury resort.
- A bachelor's degree or diploma equivalent in business or marketing in related field is preferred.
- Mastery of closing techniques, active listening, and the ability to overcome objections.
- Exceptional verbal and written communication skills to articulate product value and persuade clients.
- Ability to build and maintain strong, long-term relationships with customers.
- Consistently meeting or exceeding sales quotas and performance targets
Benefits
- Meals and transportation allowance.
- Health insurance.
- Public holidays and weekly holidays.
- Uniform.
If you thrive in an ultra-luxury environment and are passionate about warm and personalized hospitality where every detail matters, we invite you to join us on our journey.
Skills Required
- Minimum 3 years in a supervisory or managerial sales role
- Experience in a luxury resort (preferred)
- Bachelor's degree or diploma in business or marketing (preferred)
- Mastery of closing techniques, active listening, and objection handling
- Exceptional verbal and written communication skills
- Ability to build and maintain strong, long-term customer relationships
- Proven track record of meeting or exceeding sales quotas and performance targets
What We Do
t Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of: Investing in individuality – fostering an environment where each person can push boundaries, take risks and challenge norms. Nurturing pathfinder spirit – exploring experiences, opportunities and locations which transform into new exciting ventures. Acting like owners – taking the charge, leading by example and an immense sense of pride in their work. Celebrating communities – ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner
