Senior Sales Engineer

About Us

Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com

Description:

At Automation Anywhere, our Solution Engineers are our customers’ trusted advisors; they are the backbone of our Sales motion. With a passion for intelligent automation, industry specifics, technology, and Gen AI, you will show how our solutions can easily help our customer to run their transformation in a successful way for our prospects and customers from all industries across EMEA with a focus on the Middle East. The successful candidate will be responsible for designing solutions that will resolve a customer's business issues, whilst evoking confidence in our products and platform and removing all technical objections in the sales cycle. Our successful Solution Engineers have a strong understanding of how our technology can resolve business issues, possess a consultative sales approach, and understand the importance of teamwork. This is an exciting opportunity to be part of a company that is leading the Intelligent Automation and Generative AI industry, which is set to be one of the biggest industries in the world in the not-too-distant future.

Responsibilities:

• Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer while penetrating deeper within accounts.
• Assist CXOs of Automation Anywhere’s strategic accounts in transforming their organizations, providing strategic counsel to executives.
• Partner with Sales and Sales leadership to support and drive Automation Anywhere’s transformation value proposition to the most strategic accounts, through a consultative selling approach.
• Develop and orchestrate an internal and external ecosystem of partners able to co-deliver with you along the Sales cycle.
• Act as an Intelligent Automation and Gen AI Trusted advisor: this role is 80% customer-facing so the successful applicant will need to be willing and able to travel domestically throughout the UAE and occasionally internationally.
• Focus on nurturing the transformation paradigm with its multi-dimensional constituents beyond the pure technical scope - ensure the team is constantly leveraging its complementary skillset to design a compelling solution for our customers’ success.
• Coordinate a multi-disciplinary team of solution consulting with varied and complementary set of skills.
• Advise on strategies for customer-experience transformation, industry trends and digital innovation in a compelling and engaging fashion.
• design winning Automation Anywhere solutions to enable our clients’ business and IT initiatives to be realized.
• fully understand and clearly articulate the benefits of Automation Anywhere to all levels including line of business managers and "C" level executives.
• present compelling Automation Anywhere & Generative AI solutions in competitive and complex sales cycles.
• proactively support relationships with customers and partners.
• participate in all appropriate product, sales and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.
• display initiative, self motivation and deliver high quality work while meeting all deadlines for both internal and external customers.
• You are expected to have a minimum of 8 + years in a comparable pre-sales position supporting the sales cycle in CRM, ERP, HR and Automation applications.

Required Skills/Experience:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Previous experience as a sales engineer for a CRM or ERP company, or similar technology business
• Proficiency in using intelligent automation would be a distinct advantage.
• You must have a proven track record in the development and delivery of custom solutions and presentations, including advanced technical concepts, to key decision makers to address their business issues and needs.

Proficiency in:

• at least one industry vertical (Manufacturing, Banking, Public Sector etc ..)
• effective collaboration across organizational boundaries
• quickly learning and understanding emerging technologies, methodologies, and solutions in the Generative AI space
• working as part of a team to solve problems in dynamic, creative environments
• being inquisitive, practical and passionate about technology and sharing knowledge
• explaining ideas and finding ways to keep people’s attention
• sales methodologies and business transformation
• displaying initiative and self-motivation and achieving high-quality results along with meeting all expectations for both internal and external customers
• strong verbal and written communications skills with a focus on listening skills, needs analysis, positioning, business justification, and closing techniques
• superior presentation skills

Automation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Reasonable adjustments will be made for disabilities where this is practicable. Job descriptions may be amended by Automation Anywhere from time to time as the business needs dictate and the list of responsibilities they set out are not exhaustive. Please note that we use automated decision-making technologies. If you don’t want us to do this, please let us know by reaching out to [email protected]. You have the right to request a human review of your application.