At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you.
If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place.
We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.
Job Description Summary:
Client-focused individual with both a technical and sales background to support multiple sales channels. This individual should have a customer-focused, solution-oriented mentality to ensure that the customer requirements are addressed to goal of closing opportunities. The position requires an in-depth understanding of the following categories, such as Microsoft ecosystem, Networking, Security, and Telephony knowledge. Specializing in the following skills, but not limited to, Microsoft Teams, Operator Connect and CSP Licensing, NGFW, SD-WAN, POTS, Fax, Dedicated Internet Access & Broadband, Wireless (WiFi), SASE/SSE, as well as Voice over IP (VoIP) knowledge in UCaaS, CCaaS, Hosted VoIP and SIP Trunking environments. Additional knowledge in other Cloud based products and services is a definite plus in consideration for this position. Understanding various Compliance standards like HIPAA, PCI, CPNI, and general Internet specification, and security/firewall policies are also a plus in consideration for this position.Job Description:
Essential Duties and Responsibilities include the following: (Other duties may be assigned)
- Work with assigned sales team(s) to achieve and exceed sales activity, installed revenue, and Cloud Services sales targets, especially larger enterprise class businesses.
- Be Subject Matter Expert (SME) for all teams in the organization to address product questions, deliver complex demos and develop solution designs.
- Work directly with Product teams to help develop product offerings as the Sales Engineering liaison during core team meetings, attending at least one per week.
- Handle multiple qualified sales opportunities simultaneously leveraging the full product portfolio.
- Assist all sales teams, while focusing on assigned team, in complex proposal preparation as well as local discovery efforts.
- Deliver periodic technical training to sales and sales support staff as required.
- Work with Sales teams to document sales activity and coverage activity using sales automation tools.
- Attend key Sales events as subject matter expert and represent Fusion in a professional manner.
- Provide regular reports and updates to Solutions Engineering management, meet tight deadlines and handle multiple high-revenue projects at one time.
Knowledge, Skills and Abilities Requirements:
- Strong technical knowledge of Networking and Network Security technologies
- Strong technical knowledge of UCaaS and CCaaS services
- Good Technical knowledge in legacy VoIP, POTS and Fax technologies
- Strong knowledge in the Microsoft Ecosystem
- Good understanding of SASE / SSE services
- Ability to work independently, while demonstrating sound prioritization and judgment skills based on the business needs is essential
- Self-directed, Strong organizational and Time Management skills
- Excellent verbal and written communication skills
- Ability to partner with Engineering, Product and Sales functions alike.
- Ability to manage and/or influence project members to drive completion of deliverables on time and within scope against an aggressive timeline.
- Self-directed, Strong organizational and Time Management skills
- Excellent verbal and written communication skills
- Ability to partner with Engineering, Product and Sales functions alike.
- Ability to manage and/or influence project members to drive completion of deliverables on time and within scope against an aggressive timeline.
Education and/or Experience Requirements:
- Five (5) or more years’ experience in Sales Engineering, Network/Voice Engineering, or Technical Sales
- Experience with NGFW and SDWAN deployments across various locations; Dedicated Internet Access and Broadband connectivity; and Network Switches, Routers, and Firewalls
- Experience & Certifications with Fortinet, VeloCloud, and Meraki is preferred.
- Experience with MS Teams, Cisco Webex and TalkDesk is preferred.
- Experience in Omni-Channel service delivery and in deploying Communication and Collaboration technologies.
- Experience with MS Office 365 CSP Licensing, Operator Connect, Direct Routing, and MS Teams
- Experience in deploying Access Control, SWGs, CASB, and ZTNA
Skills Required
- Five or more years of experience in Sales Engineering, Network or Voice Engineering, or Technical Sales
- Experience with NGFW and SD-WAN deployments across various locations
- Experience with Dedicated Internet Access and Broadband connectivity
- Experience with network switches, routers, and firewalls
- Experience in omnichannel service delivery and deploying communication and collaboration technologies
- Experience with Microsoft Office 365 CSP Licensing, Operator Connect, Direct Routing, and Microsoft Teams
- Experience deploying Access Control, SWGs, CASB, and ZTNA
- Fortinet, VeloCloud, and Meraki experience or certifications
- Experience with Microsoft Teams, Cisco Webex, and TalkDesk
What We Do
Your Connected, Secure, and Frictionless Work Environment Starts with Fusion Connect.We secure your business with a managed zero trust security approach that safeguards networks, people, and data without impacting reliability or productivity—all backed by our industry leading service guarantee. Connect. Connecting to your employees, trading partners, customers, and systems—anytime, anywhere, from any device—is imperative for your business to operate at peak efficiency. To enable this, we deliver a comprehensive set of communication tools that include UCaaS, CCaaS, and traditional voice communication services, all powered by our nationwide IP backbone. Protect. Protecting the technology and people that run your business without impeding productivity is critical to your success. Security that creates too much friction slows you down, so Fusion Con-nect developed a frictionless, zero trust security approach, that protects end-users and infra-structure, including end-devices, data center, and cloud resources. Accelerate. Speed matters in business. Your ability to react in real-time often makes the difference between success and failure. To enable you to move dynamically, we deliver a technology stack designed to provide real-time visibility into your business performance, while giving you peace of mind with the industry’s most comprehensive service guarantee.
