As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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This role contributes to driving customer success in the ASEAN region by delivering technical expertise across Ciena’s solutions portfolio. The position plays a critical role in shaping network architectures and advancing customer outcomes through strategic engagement across the sales cycle. Collaboration with cross-functional teams ensures alignment of technical solutions with customer and business objectives.
How you will make an impact:- Engage customers during pre-sales activities to align technical solutions with business and network requirements
- Design architectural solutions for packet-optical and networking technologies across customer environments
- Develop detailed solution designs, including RFx responses and solution costing
- Deliver technical demonstrations, trials, and proof of concepts to validate solutions
- Represent the primary technical interface for customers throughout the sales cycle
- Collaborate with regional and global sales, technical, and partner teams to align on opportunity execution
- Drive solution direction by evaluating and discussing technology alternatives to achieve optimal outcomes
- Experience: 5+ years of telecommunications industry experience with a networking vendor or Tier 1 carrier
- Demonstrated application of photonic and DWDM systems design, control plane technologies, OTN switching, and converged packet-optical networks
- English language proficiency
- Ability to communicate technical and business concepts across executive, technical, and operational stakeholders
- Ability to travel, estimated at 25%
- Application of Ciena packet-optical switching, transport, and SDN/orchestration solutions
- Working knowledge of ITU-T, IEEE, and MEF Ethernet standards and packet transport architectures
- Ability to articulate next-generation packet technologies including OAM, tunneling, and packet-optical convergence concepts
- Application of Layer 3 technologies including IP/MPLS and segment routing
- Ability to collaborate across regional and global organizational structures
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- 5+ years of telecommunications industry experience with a networking vendor or Tier 1 carrier
- Demonstrated application of photonic and DWDM systems design
- Experience with control plane technologies
- Experience with OTN switching and converged packet-optical networks
- English language proficiency
- Ability to communicate technical and business concepts across executive, technical, and operational stakeholders
- Ability to travel, estimated at 25%
- Application of Ciena packet-optical switching, transport, and SDN/orchestration solutions
- Working knowledge of ITU-T, IEEE, and MEF Ethernet standards and packet transport architectures
- Familiarity with OAM, tunneling, and packet-optical convergence concepts
- Experience with Layer 3 technologies including IP/MPLS and segment routing
- Ability to collaborate across regional and global organizational structures
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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