The Role
Senior pre-sales Field Application Engineer for electronic security (access control and video surveillance). Responsibilities include solution design, specification reviews, PoCs, technical demos, integrations, commissioning, on-site escalations, diagnostics, and training. Works with consultants, integrators, enterprise customers, and product teams to validate and optimize hardware and software security systems across deployments.
Summary Generated by Built In
THE FUTURE IS WHAT WE MAKE IT.
Senior Advance Application / System Sales Engineer (Fire Security)
Jakarta, Indonesia
The Field Application Engineer (FAE) will act as a technical bridge between sales, customers, and product teams within the Fire Systems domain.
The role is primarily focused on pre-sales solutioning, technical consulting, and customer engagement, with additional responsibility for targeted post-sales field support and escalations.
This position requires a strong ability to design, position, and validate fire detection and protection solutions, along with hands-on expertise across software, hardware, and life-safety systems.
Key Responsibilities
1. Pre-Sales Engagement & Solutioning (Core Focus)
- Perform specification compliance, design reviews, and solution validation for fire systems.
- Provide technical consultancy and system architecture guidance to customers, consultants, and internal teams.
- Translate customer requirements into end-to-end fire safety solutions, including:
- Spot Detection Systems (smoke, heat, multi-sensor detectors)
- Aspirating Smoke Detection (ASD) / Air Sampling Systems
- Fire Alarm Panels (FACP) configuration and networking
- Public Address & Voice Alarm (PAVA) systems
- Fire Suppression Systems integration
- Design control logics and cause & effect matrices aligned to operational and safety needs.
- Develop and deliver technical demonstrations and solution presentations.
- Plan and execute Proof of Concepts (PoCs), pilots, and system validations.
- Support technical discussions with consultants, influencing standards and specifications.
- Conduct technical enablement and training programs for sales and partners.
- Participate in new product introduction (NPI) validation and field testing.
2. Post-Sales Technical Support (Targeted)
- Provide on-site support for installation, configuration, and commissioning of fire systems.
- Support complex deployments, troubleshooting, and system optimization.
- Act as a technical escalation point for critical fire system issues.
- Perform diagnostics and failure analysis for panels, detectors, and field devices.
- Collaborate with engineering teams to resolve gaps and enhance system performance.
Required Experience
- 10–15 years of experience in Fire Detection & Life Safety Systems.
- Strong background in pre-sales engineering, system design, and customer-facing roles.
- Experience across full project lifecycle (design → installation → commissioning → support).
- Proven ability to balance solutioning and hands-on field execution.
Technical Skills
Core Fire Technologies
- Fire Alarm Systems (conventional & addressable)
- Spot Detection and Aspirating Smoke Detection systems
- Fire Suppression systems (gas-based, water mist, etc.)
- PAVA / Emergency Voice Alarm systems
Systems & Platforms
- Fire panel configuration, programming, and commissioning tools
- On-Premise fire supervisory systems
- Cloud-based fire monitoring and supervisory platforms
Integration & Networking
- Fire system integration with BMS, IBMS, and third-party systems
- Support for standard protocols including:
- BACnet for building management system integration
- Modbus (RTU/TCP) for PLCs, suppression systems, and auxiliary equipment
- Integration with HVAC shutdown, elevator recall, access control, and emergency response systems
- IP networking fundamentals (TCP/IP, VLANs, gateways)
- APIs, middleware, and gateways for interoperability
System-Level Expertise
- Strong understanding of end-to-end fire system architecture
- Ability to work across:
- Hardware (detectors, panels, modules, field devices)
- Software (supervisory systems, configuration tools, cloud platforms)
- Hands-on experience in installation, commissioning, diagnostics, and troubleshooting
Domain Expertise
- Strong understanding of fire detection and protection principles
- Knowledge of fire regulations, standards, and codes (NFPA, NBC, EN, local regulations)
- Ability to design systems aligned with compliance and life-safety requirements
- Experience across domains such as commercial buildings, data centers, airports, healthcare, and critical infrastructure
Customer-Facing & Soft Skills
- Strong communication and presentation skills
- Ability to clearly explain complex fire system solutions
- Strong stakeholder engagement (customers, consultants, integrators)
- Consultative mindset focused on safety, compliance, and customer outcomes
- Strong problem-solving and analytical skills
- Capability to deliver technical training and knowledge transfer
Behavioral Competencies
- Customer-first mindset with emphasis on safety and reliability
- High accountability and responsiveness
- Strong cross-functional collaboration
- Ability to perform in critical, time-sensitive environments
- Ownership-driven approach
Preferred Qualifications
- Bachelor’s degree in Electronics, Electrical, Instrumentation, or related engineering disciplines
- Certifications in Fire Systems, NFPA, or equivalent standards
- Exposure to IoT-enabled fire systems and cloud-based supervisory platforms
Travel Requirement
- Willingness to travel extensively for customer engagements, site support, commissioning, and PoCs
Success Measures
- Contribution to win rates, orders, and revenue via effective solutioning
- Quality and impact of PoCs and technical engagements
- Successful deployment and commissioning of fire solutions
- Customer satisfaction and effective escalation handling
About UsHoneywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.
Skills Required
- 10-15 years experience in electronic security systems including access control and video surveillance
- Proven pre-sales engineering, system design, and customer-facing technical experience
- Experience with consultants, system integrators, and enterprise customers
- Exposure to full project lifecycle: design, deployment, commissioning, support
- Hands-on commissioning, diagnostics, system tuning, fault isolation and field troubleshooting
- Knowledge of access control and video protocols: ONVIF, Wiegand, OSDP, RTSP
- IP networking fundamentals (TCP/IP, routing, VLANs) and PoE
- Experience integrating systems via APIs, SDKs, and middleware; database interoperability
- Ability to run PoCs, pilot deployments, solution validations, and technical demos
- Willingness to travel extensively for customer engagements and site support
- Strong communication, stakeholder engagement, consultative mindset, and training delivery skills
- Bachelor's degree in Electronics, Electrical, Instrumentation or related engineering discipline
- Certifications in access control, video systems, or networking technologies
- Exposure to IoT-enabled security, cloud-based video platforms, or analytics-driven security solutions
Honeywell Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Honeywell and has not been reviewed or approved by Honeywell.
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Retirement Support — Retirement benefits are anchored by a strong 401(k) match with clear vesting and annual funding mechanics. Plan administration and education resources further reinforce long‑term savings support.
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Leave & Time Off Breadth — Time away provisions include company holidays, flexible vacation for many exempt roles, and paid sick time. These policies contribute meaningful breadth beyond base pay.
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Parental & Family Support — Paid parental leave is available to all parents with flexible usage options, and certain family‑building supports are included. Birth mothers can coordinate leave with short‑term disability for extended coverage.
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The Company
What We Do
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
