The Role
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
We are seeking a dynamic and experienced Senior Sales Engineer to join our high-performing presales team. This role will be instrumental in enabling customer success and accelerating revenue across a defined regional territory of strategic prospects, existing customers, and channel partners.
As a senior technical leader, you will drive solution strategy, articulate business value, and influence executive-level buying decisions. With a strong foundation in cybersecurity, including Firewall, MDR, EDR/XDR, risk management, and incident response, you will lead technical conversations and position Sophos as a trusted advisor and long-term strategic partner.
Please note this role is based in Melbourne, Australia
What You Will Do
- Serve as the senior technical advisor for key accounts, driving full-lifecycle presales engagement—from technical qualification to solution design and technical win.
- Identify complex customer security challenges and build tailored solutions using Sophos’ cybersecurity portfolio and platform, with emphasis on MDR, XDR, Firewall incident response preparedness, and proactive risk reduction.
- Conduct cyber presales customer posture assessments and articulate measurable security improvements, threat detection maturity and return on security investment.
- Maintain technical stakeholder and Security Manager up to C-Level relationships to align Sophos solutions with strategic security outcomes.
- Lead executive briefings, workshops, demonstrations, proof-of-concepts (POCs) and solution walkthroughs to accelerate technical buy-in.
- Enable partners on Sophos technologies to elevate technical capabilities and drive joint opportunity development.
- Provide input into territory channel strategy, working with sales to co-develop go-to-market strategies with focus partners, MSSPs and distributors to support demand generation and solution selling into enterprise, midmarket, and commercial segments.
- Support channel-led engagements with advanced solution architecture, bid support, and customer-facing expertise.
- Contribute to account and territory planning alongside sales counterparts, ensuring alignment across technical and commercial strategies.
- Share field insights with Product Management and Marketing to influence roadmap evolution and messaging alignment.
- Represent Sophos at regional events, conferences, and strategic customer forums.
Customer Engagement & Leadership
Channel & Partner Development
Strategy & Collaboration
What You Will Bring
- 8+ years of experience in a technical presales or solution architect role in cybersecurity, with proven leadership in customer and partner engagements.
- Strong domain knowledge in:
- MDR, EDR/XDR, and SIEM/SOAR solutions
- Incident Response planning and frameworks
- Risk assessment and mitigation strategies
- Network and endpoint security architecture
- Hands-on experience with security operations, threat detection techniques, and managed security services.
- Strong knowledge of security protocols, threat landscape trends, and compliance frameworks (e.g., MITRE ATT&CK, NIST CIS).
- Technical depth in Windows, Linux, Active Directory, and network security (L2–L7).
- Experience with solution positioning against competitive vendors in endpoint, firewall, and cloud security.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence both technical and executive stakeholders.
- Relevant cybersecurity certifications (e.g., CISSP, CEH, GIAC, Microsoft Security, AWS Security and similar)
- Prior experience supporting or delivering cybersecurity assessments, maturity reviews, or executive-level risk briefings.
Essential:
Desirable:
This role is ideal for a proactive, outcome-focused professional who thrives on solving complex security problems and delivering lasting customer impact. You’ll work across a powerful ecosystem of SEs, sales teams and partners bringing game-changing security outcomes to life.
#LI-AB1
#B2
#LI-Hybrid
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
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The Company
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
