The Mid-Market & Enterprise Sales Engineer is a pre-sales engineering role that provides technical expertise in sales engagements. Sales Engineers provide subject-matter expertise covering the full Sophos portfolio including; MDR, XDR, Firewall, NDR, Email Security, Endpoint and Server Security, and Advisory Services in support of Sales in the assigned territories. This role helps to drive strategic engagement for top accounts in the SoLA region.
The geographical scope for this role is Colombia, interacting with the local sales teams, distributors, partners, and/or customers, and any internal department needed to improve the technical capabilities. This position is fully remote and based Colombia. Preferred cities are Bogotá or Medellín.
What You Will Do
Work closely with sales team counterparts to create a strategy for success in your assigned accounts.
Assume technical ownership of all opportunities for assigned prospective and existing customer accounts in your assigned region(s).
Conduct pre-sales engagements including web meetings, demonstrations, onsite meetings, and proof of value to demonstrate business value derived from Sophos solutions.
Coordinate with appropriate internal groups to generate and deliver winning Contract Bids, Proposals, RFI/RFP Responses, and Statements of Work.
Develop strong relationships with key buyers and influencers in customers and leverage these during the sales process.
Expand Sophos solutions and services within the existing customer base by educating key contacts and assessing a customer’s security needs.
Evangelize Sophos by conducting external training, engaging with social media, and speaking at events or industry groups.
Effectively utilize Salesforce and Vivun to track SE Activity and opportunities through presales stages
Provide feedback to product teams and directly influence global product roadmaps and feature enhancements.
Utilize AI for efficiency, research, and wherever appropriate to enhance your deliverables to customers, prospects, and partners
Work with the Channel Sales team and partner community to create a pipeline through indirect engagements.
Enable Channel partners through onsite meetings, trainings, and events.
What You Will Bring
8+ years experience in pre-sales engineering, working with decision-makers in medium to large organizations, and a proven track record of achieving and exceeding sales quotas.
Experience in channel development, or sales training, within the Cybersecurity technology sector.
Knowledge and experience supporting Managed Detection and Response (MDR) services as well as Incident Response and Advisory Services.
Deep technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux, UNIX and Mac OS devices.
Deep understanding of how AI is applied to modern cybersecurity challenges, including practical implementation and use cases.
Desirable experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning, XDR, wireless and switching.
Solid Understanding of SecOps Processes and security operations, workflows including alert triage, threat detection, investigation, response, threat hunting and SOC operational best practices to support XDR/MDR positioning and adoption.
Well versed in mid-market and enterprise sales cycles, buyer personas, and decision-making processes, and how to successfully navigate them.
Excellent verbal communication skills for delivering high-quality, engaging product demos.
Ability to be seen as a trusted advisor to senior executives in large organizations and to clearly articulate competitive advantages, both technical and business level.
Strong troubleshooting and proven track record of problem-solving skills
Adaptable and flexible, operating in a fast-paced, dynamic environment and work well under pressure.
Proven ability to deliver outstanding customer experience with exceptional opportunity discovery and deal qualification skills including solution mapping, proof-of-value activities, objection handling and alignment of cybersecurity outcomes with business priorities.
Strong understanding of the competitive landscape is an advantage.
Experience in creating and articulating an enablement strategy aligned with overall business goals and the partner ecosystem, with the ability to simplify complex technical concepts for different audiences.
Proactive, highly organized and multi-tasking skills required.
Experience in selling with channel partners, and ability to thrive in a team selling environment
Strong Spanish, and English communication skills, both written and verbal.
50% Travel as needed for training and events.
Skills Required
- 8+ years experience in pre-sales engineering with medium to large organizations and proven track record exceeding sales quotas
- Experience in channel development or sales training within the Cybersecurity technology sector
- Knowledge and experience supporting Managed Detection and Response (MDR), Incident Response and Advisory Services
- Deep technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux, UNIX and Mac OS
- Deep understanding of how AI is applied to modern cybersecurity challenges, including practical implementation and use cases
- Experience with firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning, XDR, wireless and switching
- Solid understanding of SecOps processes and SOC operational best practices (alert triage, threat detection, investigation, response, threat hunting)
- Well versed in mid-market and enterprise sales cycles, buyer personas, and decision-making processes
- Excellent verbal communication skills for delivering high-quality, engaging product demos
- Ability to be seen as a trusted advisor to senior executives and articulate technical and business competitive advantages
- Strong troubleshooting and proven problem-solving skills
- Proven ability to deliver outstanding customer experience with strong opportunity discovery, solution mapping, proof-of-value activities and objection handling
- Understanding of the competitive landscape
- Experience creating and articulating enablement strategy aligned with business goals and partner ecosystem
- Proactive, highly organized with multi-tasking skills
- Experience selling with channel partners and ability to thrive in a team selling environment
- Strong Spanish and English communication skills, both written and verbal
- Willingness and ability to travel up to 50% for training and events
- Legal authorization to work in the posted jurisdiction without employer sponsorship
Sophos Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sophos and has not been reviewed or approved by Sophos.
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Leave & Time Off Breadth — Time away is positioned as broad, with company-wide wellness days plus dedicated learning days and paid volunteer time.
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Parental & Family Support — Family-related leave appears more comprehensive than baseline offerings, including paid parental leave, caregiver leave, and extended bereavement leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support is emphasized through always-available assistance resources and a Calm subscription, suggesting a lifestyle-oriented benefits approach.
Sophos Insights
What We Do
Cybersecurity Evolved. As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats. Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.
