- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant technical stakeholders, use cases, timelines, etc., and manage the technical sales process
- Convince customers and prospects that Retool is the right solution through art-of-the-possible demos, architecture deep-dives, hands-on technical evaluations, and partnering on business case development
- Showcase the Retool app builder, demonstrating how customers can build apps and automations agentically from their preferred environments whether natively in Retool, Claude Code, Cursor, or Codex
- Serve as the primary, ongoing technical point of contact for our users in the presales process
- Act as the voice of the customer, synthesizing and raising themes, feature requests, and blockers to our engineering and product organizations
- Represent Retool externally via conferences, webinars, etc.
- Partner with our German-speaking customers and prospects across the DACH region, including occasional onsite visits to Germany
- Professional fluency in German is required for this role, in addition to fluency in English
- Experienced presales professional with 2+ years supporting customers and prospects in the Fortune Global 500, FTSE 100, or DAX 40 (or equivalent skillset working deeply with large customers)
- 5+ years of progressive experience in technical presales roles
- An enthusiastic, strong, technical generalist
- Good knowledge in agentic AI, inference, codegen, agent frameworks (e.g., OpenClaw, Hermes), and industry trends
- Working knowledge of SQL, JavaScript, Python, APIs, etc.
- Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and the Model Context Protocol (MCP) is a plus
- Experience with web development and containerized software is a plus
- Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales (e.g., qualification, influencing pricing strategy, etc.)
- Bonus points for experience using sales frameworks like Command of the Message or MEDDPICC in addition to direct experience with enterprise expansion in large, complex global and European accounts
- Ability to think on your feet and solve problems during calls with technical customers
- Must have the right to work in the UK and be based out of (or willing to relocate to) our London office
Skills Required
- Professional fluency in German
- Fluency in English
- 5+ years of progressive experience in technical presales roles
- Experience supporting large enterprise customers (Fortune Global 500, FTSE 100, or DAX 40)
- Working knowledge of SQL, JavaScript, Python, and APIs
- Good knowledge of agentic AI, inference, and code generation
- Experience with agent frameworks (e.g., OpenClaw, Hermes)
- Strong sales acumen and proven experience partnering with AEs to drive end-to-end sales
- Ability to think on your feet and solve problems during technical customer calls
- Right to work in the UK and based in or willing to relocate to the London office
- Familiarity with AI-assisted development and agentic coding tools (Claude Code, Cursor, Codex) and MCP
- Experience with web development and containerized software
- Experience with sales frameworks like Command of the Message or MEDDPICC and enterprise expansion
What We Do
Retool is a development platform for building business software. Users can visually design apps that interface with any database or API, and switch to code to customize how their apps look and work. With Retool, developers ship more apps and move their business forward—all in less time. Thousands of teams at companies like Amazon, DoorDash, Peloton, and Brex collaborate around custom-built Retool apps to solve internal workflows. We're just getting started and growing quickly—join us!
Why Work With Us
Retools are solution drivers—whether fixing a button misalignment or enabling customers to build with the newest AI technologies, we wear many hats and act like owners. Our small teams work on big problems, pushing hard and moving quickly to create outsized impact. We hold each other accountable and celebrate together when we get it right. Join us!
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