The Role
The Senior Sales Contract and Operations Analyst oversees contract governance and operational effectiveness, identifies process gaps, optimizes workflows, and enhances sales organization performance through advanced analysis and strategic initiatives.
Summary Generated by Built In
Ministry Brands is looking for a Senior Sales Contract and Operations Analyst to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
The following locations in the Southeast region are approved remote working locations for this role: Georgia, Tennessee, North Carolina, South Carolina, Alabama, Mississippi, and Florida.
What You'll Do:
The Senior Sales Contract and Operations Analyst is a strategic leader and cross-functional partner to Sales, Legal, Finance, and Operations. This role provides high-level oversight of contract governance, operational effectiveness, and data integrity throughout the sales lifecycle. In addition to ensuring accuracy and compliance of client contracts, this analyst is accountable for identifying process gaps, designing scalable solutions, and establishing standardized operating procedures that drive efficiency, predictability, and revenue optimization.
This senior-level position blends advanced analytical expertise, operational strategy, and project leadership to improve systems, streamline workflows, and enhance the performance of the sales organization. The role also develops quality presentations, synthesizes complex insights, and delivers training programs that strengthen sales team capability and adoption of new processes.
This senior-level position blends advanced analytical expertise, operational strategy, and project leadership to improve systems, streamline workflows, and enhance the performance of the sales organization. The role also develops quality presentations, synthesizes complex insights, and delivers training programs that strengthen sales team capability and adoption of new processes.
Key Responsibilities:
- Provide strategic oversight of the contract review lifecycle, ensuring alignment with policies, financial objectives, and operational requirements.
- Identify process, system, and data gaps across the sales workflow; design and deliver scalable solutions that address root causes and support organizational growth.
- Develop, document, and maintain comprehensive Standard Operating Procedures (SOPs), process maps, and governance frameworks.
- Serve as a senior subject-matter expert for contract interpretation, pricing structures, approval workflows, and compliance standards.
- Lead and manage cross-functional projects with clear methodology, resource coordination, milestone tracking, and measurable outcomes.
- Conduct advanced analysis of sales and contract data; communicate insights, trends, risks, and opportunities to leadership through clear recommendations.
- Create polished, executive-ready presentations, dashboards, and business cases to drive alignment and decision-making.
- Partner with IT and system owners to enhance CRM and system through enhancements focused on automation, accuracy, and user experience.
- Provide structured sales training and enablement to ensure adoption of new procedures, tools, and policies.
- Drive continuous improvement initiatives that strengthen operational efficiency, data governance, and the overall sales experience.
- Build strong relationships with cross-functional partners and influence outcomes within a matrixed organization.
Who You Are:
- Passionate about optimizing efficiency, analyzing data to drive decisions, streamlining processes to remove friction for the sales teamand enthusiastic about helping purpose driven organizations
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field or an equivalent combination of education and experience
- 3+ years of experience, including strong proficiency in CRM systems (Salesforce), data analysis, reporting, process optimization, forecasting, and cross-functional collaboration.
- Expertise in identifying operational gaps and leading solution design in complex, cross-functional environments.
- Strong project management leadership with the ability to manage large-scale initiatives end-to-end.
- Advanced understanding of contract structures, pricing models, and revenue considerations.
- High-level analytical ability with strong attention-to-detail, financial and business acumen.
- Exceptional communication skills, including the development of sophisticated presentations and delivery of sales training.
- Advanced proficiency in Salesforce, Excel, and data visualization/reporting tools.
- Mastery of process mapping, SOP creation, and governance best practices.
- Ability to influence without authority and build alignment across teams.
- Strong organizational skills with the ability to manage multiple priorities in a fast-moving environment.
- Continuous improvement mindset with a focus on accuracy, efficiency, and customer experience.
Physical Considerations:
- Ability to work in a general office environment
- Ability to handle extended periods of computer-based work, including telephone
Travel Considerations:
- Domestic and/or international travel required, estimated up to 10%
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.
Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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The Company
What We Do
We help more than 90,000 purpose-driven organizations grow and amplify their impact on the world by providing transformative technology and services that enable organizations to grow, protect and engage their communities. Our solutions equip clients to engage members and donors, manage fundraising and giving, plan events, run background checks on employees and volunteers, and more. Together, our nearly 700 team members help organizations transform how they operate and create positive ripple effects that drive the real human impact we all strive to see
