Range USA is the nation’s leading indoor gun range and retail operator, committed to delivering a best-in-class customer experience. Every team member contributes to our success—join us as we continue to grow nationwide.
Senior Sales Associate Reports To: Store Leader | Full-Time, Non-Exempt
Overview: The Senior Sales Associate is a sales-driven leader responsible for delivering strong personal performance while supporting store operations, compliance, and safety. The Senior Sales Associate plays a key role in executing the customer’s experience and supporting leadership priorities.
Key Responsibilities:
Sales & Customer Experience:
- The Senior Sales Associate delivers exceptional customer service aligned with company standards
- Achieves or exceeds sales goals across firearms, memberships, and classes
- Uses KPIs to improve performance and support team success
- Builds customer relationships through strong product knowledge
Operations Execution:
- The Senior Sales Associate executes opening/closing, cash handling, and register management
- Maintains reporting, store metrics, and communication tools
- Supports merchandising, inventory flow, and promotions
- Ensure store cleanliness and organization
Safety & Compliance:
- The Senior Sales Associate follows all firearm safety and range standards
- Ensures ATF compliance, including 4473 accuracy
- Maintains audit readiness and protects confidential information
- Supports range safety and issue escalation
Qualifications:
High School Diploma | 1–2 years retail/customer service | Strong attention to detail | Customer-focused | Flexible schedule
Benefits:
Medical, Dental, Vision | Free Elite Membership | Discounts | Paid Training
Physical Demands:
Extended periods of standing | Ability to lift and/or push up to 50 lbs. regularly | Ability to work at heights up to 10 feet
The Senior Sales Associate is essential to driving sales, maintaining compliance, and delivering a consistent, high-quality customer experience.
Skills Required
- High School Diploma
- 1-2 years retail or customer service experience
- Strong attention to detail
- Customer-focused
- Flexible schedule
- Ability to lift and/or push up to 50 lbs regularly
- Ability to work at heights up to 10 feet
What We Do
Range USA is a leading operator of indoor shooting ranges and a firearm retailer in the United States. The company provides safe, modern facilities for firearm enthusiasts of all experience levels, offering gun range memberships, a wide variety of name-brand handguns, rifles, and ammunition for sale, as well as professional firearms training and education services.
