Senior Sales Associate
Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.
Position details
Position title
Senior Sales Associate
Reports to
Store Leader
Classification
Full-Time / Non-Exempt / Hourly
Position overview
The Senior Sales Associate serves as a Sales focused sales leader, responsible for driving personal sales while ensuring execution of daily store operations, compliance, and safety standards. This role acts as a key support to Store Leadership by owning opening/closing routines, operational processes, and in-store execution while delivering a best-in-class customer experience.
Core values alignment:
- Curious — ask questions, find and solve problems
- Passionate — care deeply about the brand, team, and customers
- Do it Right — take pride in accuracy and credibility
- Service — put others above ourselves
Key responsibilities
Sales & Customer Experience:
- Deliver exceptional customer service aligned with Range USA standards
- Review KPIs and coach team to expectations from this data
- Achieve or exceed individual and store sales metrics (firearms, memberships, classes, promotions)
- Build customer relationships and increase basket size through product knowledge and recommendations
Operations Execution:
- Execute daily operational tasks including opening/closing procedures, register management, and cash reconciliation
- Produce and maintain daily operational documents (store metrics, huddle notes, schedules)
- Support inventory flow, merchandising, and ad set execution to maintain visual standards
- Maintain overall store cleanliness and organization
Safety & Compliance:
- Ensure strict adherence to all firearm safety protocols for customers and staff
- Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks
- Safeguard confidential information and ensure all processes meet regulatory standards
- Ensure range readiness, safety, and cleanliness always
- Validate and escalate if needed parts requirements to ASL
Desired skills & experience
- High School Diploma or equivalent required
- 1–2 years of retail sales or customer service experience (specialty retail preferred)
- Strong attention to detail with the ability to follow complex compliance procedures
- Ability to handle confidential information with integrity
- Flexible availability, including nights, weekends, and holidays
- Strong communication skills and customer-first mindset
Employee benefits
- Medical, Dental, and Vision health insurance
- Unlimited Shooting – Free Classes
- Industry-leading online and in-store discounts
- Manufacturer rewards and points program
- No firearm experience needed — we offer paid training
Skills Required
- High School Diploma or equivalent
- 1-2 years customer service or sales experience (preferably specialty retail)
- Ability to understand, recall, and follow complex compliance regulations and handle confidential information
- Availability to work a flexible schedule including nights, weekends, and holidays; able to open/close store
- Ability to meet or exceed personal and store sales/metric goals
- Physical ability to stand for extended periods and lift/push up to 50 lbs; work at heights up to 10'
- Ensure firearm safety and maintain compliance with ATF 4473 and background check processes
What We Do
Range USA is a leading operator of indoor shooting ranges and a firearm retailer in the United States. The company provides safe, modern facilities for firearm enthusiasts of all experience levels, offering gun range memberships, a wide variety of name-brand handguns, rifles, and ammunition for sale, as well as professional firearms training and education services.
