For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.
Position Description:
The Senior Account Manager (SAM) will own a portfolio of enterprise and mid-market clients, driving renewals, upsells, and long-term growth. This role combines strategic account management with a sales-driven mindset, ensuring we expand wallet share, transition accounts to usage-based pricing, and deliver measurable business outcomes for our clients.
The SAM will act as the quarterback across internal teams (Pricing, Product, Services, Legal, Finance), ensuring client needs are met while protecting margin and aligning to company growth goals.
Position Location:
Remote (U.S. based)
Reports To:
Director, Growth Accounts
What We’re Looking For:
7-10+ years of experience in account management, renewals, or enterprise sales (hospitality or restaurant tech strongly preferred).
Proven track record of exceeding renewal/upsell quotas and managing multi-million-dollar accounts.
Strong negotiation and commercial acumen, comfortable presenting to C-suite executives.
Ability to translate technical concepts (loyalty, ordering, POS, API/data) into client business value.
Highly organized, data-driven, and comfortable working in Salesforce and with reporting dashboards.
Additional Skills:
MEDDICC familiarity or other structured sales methodology.
Executive-level communication and presentation skills.
Strong cross-functional collaboration with product, finance, and services teams.
Unleash Your Potential: What You Will Be Doing and Owning
Renewals & Expansions: Lead end-to-end renewal cycles, from early discovery to negotiation and close. Identify and execute upsell opportunities (wallets, subscriptions, ordering, modules, international expansion).
Account Strategy: Develop and execute account plans for top clients, mapping decision makers, white space opportunities, and risk mitigation strategies.
Commercial Negotiation: Own pricing discussions and structure creative, win-win proposals that balance client value with company economics.
Cross-Functional Alignment: Partner with Product, Services, Finance, and Legal to structure deals, resolve client issues, and accelerate time-to-value.
Pipeline Management: Maintain a clean, accurate forecast in Salesforce, using MEDDICC-style rigor and disciplined opportunity tracking.
Client Advocacy: Build executive-level relationships to position PAR as a trusted advisor and uncover long-term growth opportunities.
Interview Process:
Interview #1: Virtual screen with Talent Acquisition Team.
Interview #2: Video interview with the Hiring Manager (via MS Teams).
Interview #3: Video presentation with the Team (via MS Teams).
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Top Skills
What We Do
PAR is a leading global provider of software, systems, and service solutions to the restaurant and retail industries. Today, with 50+ years of experience and point of sale systems in nearly 100,000 restaurants and more than 110 countries, PAR is redefining the point of sale through cloud software and bringing technological innovation to all corners of the enterprise. PAR Technology Corporation's stock is traded on the New York Stock Exchange under the symbol PAR. For more information, visit www.partech.com. PAR Technology was founded in 1968 and its current CEO is Savneet Singh. Since its inception 55 years ago, PAR Technology has grown to 1500 employees.
Why Work With Us
At PAR, we believe we’ll win or lose through the culture we build. Our culture is built on 4 values: Speed, Ownership, Focus and Winning Together.
For PAR to win, we need our customers, our employees, our suppliers, our shareholders, and our community to succeed. We believe by committing to these values in all our endeavors.
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