Senior Sales Account Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The Customer Group (CG) team is our field based, customer facing organization consisting of Sales, Marketing, Applications, Finance, Human Resources, Facilities & IT. They partner closely with our customers to provide a comprehensive portfolio of products, services, software and expertise, to help them manage yield throughout their fabrication process—from research and development to final volume production. Responsibilities of this group include maintaining strategic client relationships, identifying and closing sales opportunities, ensuring our products meet performance capabilities & expectations, providing critical solutions for improved yield performance, and collecting requirements for future products by understanding customer processes and technology trends. Partnering with our service organization and factory divisions, this diverse and dynamic team helps ensure alignment between customer needs and corporate offering to maintain a high level of customer satisfaction.

Job Description

• Capable to identify customer technical needs, offer product solution to win business and close customer needs.
• Lead and improve account finance investments such as eval/loaner and tool final payment
• Understand customer’s technology footprint, strategic growth plans and business drivers, technology strategy, and competitive landscape.
• Generating and developing business growth opportunities, working collaboratively in the matrix environment in order to optimize business results and open up opportunities with key customers.
• Build and deepen customer coach relationships with, and bring to internal high level management team to help us grow new business opportunity. Influence long-term strategic direction, and serve as a business partner.
• Able to handle challenges/hurdles at coverage account.
• Well-understand product knowledge & sales process (Value/people) to bridge customer and internal teams.

Minimum Qualifications

• Strong sales experiences in semi-industry, experience in Mask/Reticle inspection will be plus.
• Demonstrated well-established accomplishment in exceeding sales goals.
• Experiences in matrix organization to achieve business results.
• Energetic, optimistic and teamwork spirits to effectively work with partners in complex implementation projects, including product division and customers.
• Goal-oriented mindset to overcome dilemmas and challenges under time pressure.
• Mobility for local and oversea travels.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.