Regional Division Applications Engineer (BBP)

Posted 2 Days Ago
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Zhubei City, Hsinchu County
Junior
Hardware • Semiconductor
The Role
The Regional Division Applications Engineer will provide customer support including product demonstrations, problem diagnosis, and troubleshooting. Responsibilities also include characterizing product performance, conducting training sessions, maintaining customer relationships, and documenting findings to enhance product knowledge and improve service delivery.
Summary Generated by Built In

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The Broadband Plasma Division (BBP) provides market-leading patterned wafer optical inspection systems for leading-edge IC manufacturing. Logic, foundry, and memory customers depend on BBP products to detect yield-critical defects for process debug and excursion monitoring at advanced process nodes. BBP flagship products include the 29xx and 39xx series which leverage Broadband Plasma technology to capture a wide range of defects with ultimate sensitivity at the optical inspection speeds needed for inline defect monitoring.

Job Description

Regional Division Applications Engineer

Responsibilities:

  • Customer support: Product value demonstration during beta testing, Head-to-Heads (H2H) and tools in the ramp phase, thereby enabling product penetration/adoption at world-wide customers. This includes-investigating semiconductor manufacturing yield issues and providing inspection solutions; creating & sharing product value statements and use-cases with engineering, marketing and sales groups; training customers and other applications engineers.
  • Product Demonstration: Provide specific product demonstrations on all aspects of highly complex products to customers and assess potential applications to meet customer needs
  • Product Characterization: Work on test plan development and execute detailed characterization of the tool/algorithm performance and provides clear feedback to the Engineering teams for product improvement, especially during Alpha/Beta tests.
  • Problem Diagnosis/Troubleshooting: Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution.
  • Customer Relationship: Interacts with customers to educate and coordinate activities. Good working knowledge of customer use case and is expected to understand customer needs and improve customer relations.
  • Training: Conduct customer product demonstrations and technical training including on-site training of Field Applications Engineers and end users.
  • Documentation: Document all test results and lessons learned in BKMs (Best Known Methods), training documents, Demo reports, or, Alpha/Beta test reports and transfer product knowledge to Field Applications teams.
  • Presentation/Communication Skills: Generate demo and test reports and strong presentation skills for internal and customer review.

Requirements:

  • We are looking for high energy, self-driven and motivated engineers who are interested in working in High Tech. The semiconductor space is a fast paced, high stress environment that gives applications engineers a lot of autonomy to work and drive projects on their own. Ideal candidates appreciate the opportunity to have high levels of accountability, working well with limited supervision and thrive in a work environment where they can drive projects on their own.
  • Candidate must have Master’s or bachelor's degree in Engineering, Physics, Material Science, or related fields. 
  • Must have excellent oral and written communication, organizational, analytical, and interpersonal skills. 
  • Candidate must be a strong team player. 
  • >70% travel will be required

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Top Skills

Engineering
Material Science
Physics
The Company
HQ: Milipitas, CA
10,001 Employees
On-site Workplace

What We Do

KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.

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