We're looking for a key member of the sales team responsible for converting prospects into customers by selling WordPress hosting services to new and existing accounts using a consultative, solution sales approach. The role requires someone that has experience in assisting prospects, establishing, fostering, and maintaining relationships with both highly technical and leadership level contacts. Those relationships should uncover opportunities to deploy Pressable through inbound business development and lead generation.
The Sales Account Exec reports to the Head of Sales & Enablement. Essentially, you’ll align customers with the right product and terms to ensure long term success. You'll conduct consultations and follow up with customers to ensure they purchase products and services that meet their needs. Your mentoring and advising on Pressable's outstanding WordPress hosting solutions will lead to attaining and exceeding our team’s sales goals.
This is the right role for you if you have the ability to 'think on your feet' in order to creatively propose plans that solve our customers' business needs. This requires industry knowledge alongside outstanding and persuasive interpersonal skills.
Pressable is a new breed of technology company: one-part WordPress managed Hosting and one-part services innovation empowering small agencies to giant clients to scale their business on the WordPress platform. Pressable’ s platform improves WordPress with developer tools, cloud management, security, and analytics, so that companies can build and deploy their digital experiences faster than ever.
Pressable is owned by Automattic, Inc. the brand behind Wordpress.com, WooCommerce, Jetpack, Crowdsignal, WordPress VIP and many others. Founded in 2010, Pressable follows Automattic’s distributed team model with employees all over the world. We engage the most forward-thinking minds regardless of location and give them the best resources to perform the finest work of their careers.
Responsibilities/Key Aspects of the Role:
- Lead Generation: Identify and pursue new business opportunities through research, networking, outreach efforts, and existing relationships.
- Client Presentations: Deliver compelling presentations and demonstrations of managed WordPress hosting solutions to prospective clients.
- Sales Cycle Management: Manage the entire sales cycle from initial contact to consistent follow-ups to closing the deal, ensuring a smooth and efficient process/experience for our prospective clients.
- Customer Education: Educate potential clients on the benefits and features of managed WordPress hosting, addressing any technical or business-related queries.
- Market Research: Stay informed about industry trends, competitive offerings, and customer needs to adjust sales strategies accordingly.
- Proposal Development: Prepare and present customized proposals and quotes that meet the specific requirements of potential clients.
- Contract Negotiation: Work with leadership to negotiate terms and conditions with clients to secure profitable sales agreements.
- Customer Onboarding: Assist new clients with the onboarding process to ensure a smooth transition to the managed WordPress hosting service.
- Relationship Management: Maintain ongoing communication with clients to ensure satisfaction, address any issues, and identify opportunities for upselling or cross-selling additional services.
Skills/Experience you’ll need:
- Proven Sales Experience: 4+ years of experience selling high-end or sophisticated products or services, preferably in the hosting or technology sector.
- Strong Communication Skills: Exceptional verbal and written communication skills to effectively articulate the value proposition of managed WordPress hosting to potential clients (both technical and non-technical).
- Technical Acumen: A solid understanding of WordPress and the technical aspects of managed hosting to confidently address customer questions and concerns.
- Customer-focused: Ability to build and maintain strong relationships with clients, understanding their needs, and providing tailored solutions.
- Results-driven: A track record of meeting or exceeding sales targets and objectives, with a proactive approach to driving sales growth.
- Strategic Thinker: Ability to develop and implement effective sales strategies, penetrate new markets, and expand the customer base.
- Problem Solver: Strong problem-solving skills to address challenges and find innovative solutions for clients and the company.
- Team Player: Ability to collaborate effectively with marketing, product, and customer support teams.
- Adaptability: Flexibility and adaptability to thrive in a constantly evolving company/industry.
Salary range: $110,000-$150,000 USD - plus variable compensation. Please note that salary ranges are global, regardless of location, and we pay in local currency.
About Automattic
We are the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, and more. We believe in making the web a better place.
We’re a distributed company with more than 1900 Automatticians in 96 countries speaking 120+ different languages. And, even more than growth and profitability (although we’re plenty profitable), above all, we’re driven by a mission: We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country.
We believe in Open Source, and the vast majority of our work is available under the GPL.
Diversity, Equity, & Inclusion at Automattic
We’re improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. DEI is a priority at Automattic, though our dedication influences far more than just Automatticians: We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Automattic is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.
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What We Do
We are WordPress VIP, the agile content platform leading a powerful enterprise ecosystem. As we fit seamlessly across your organization, enjoy the ease, flexibility, and freedom you need to scale valuable customer connections that drive your growth.
