Senior Risk Management

Posted 7 Days Ago
Be an Early Applicant
Hà Nội, VNM
In-Office
Senior level
HR Tech • Information Technology • Professional Services • Financial Services
The Role
Develop and enhance operational, fraud, and payment risk management frameworks. Assess merchant, partner, transaction, product, and process risks; conduct KYC/KYB due diligence; investigate incidents and fraud; perform root-cause analysis; recommend controls; monitor remediation; maintain risk policies; prepare reports; issue fraud alerts; and coordinate risk initiatives across business, operations, legal, and compliance teams.
Summary Generated by Built In
ACG_3895_JOB

Our client is a leading fintech company who is looking for a qualified candidate to join their firm.

  • Develop, implement, and continuously enhance operational risk management tools, including Loss Data Collection (LDC), Risk and Control Self-Assessment (RCSA), and Key Risk Indicators (KRIs).
  • Assess operational risks across payment processes, merchant and partner activities, and significant operational changes. Identify control weaknesses and recommend appropriate mitigation measures.
  • Analyze transaction data and monitoring reports to detect unusual behavior and potential fraud risks, and recommend improvements to monitoring rules, alert thresholds, and preventive controls.
  • Investigate fraud cases and operational risk incidents in coordination with relevant teams, evaluate potential financial impact, identify root causes, and monitor corrective actions through completion.
  • Conduct risk-based KYC/KYB assessments and due diligence for merchants and partners, including recommending appropriate risk classifications, onboarding conditions, and ongoing monitoring requirements.
  • Provide independent risk assessments and recommendations for merchant and partner disputes, working closely with Operations, Business, Legal, and Compliance teams to support resolution.
  • Review new products, services, and material operational changes prior to implementation, provide independent risk opinions, and follow up on required risk controls.
  • Develop and maintain risk management policies and procedures covering e-wallets, payment gateways, collection and disbursement services, remittance, and cross-border payment activities in coordination with relevant stakeholders.
  • Monitor the effectiveness of existing risk controls and mitigation plans, and escalate material risks, incidents, and overdue corrective actions when necessary.
  • Prepare periodic and ad-hoc risk reports highlighting key risk exposures, incident trends, control weaknesses, and recommended actions.
  • Issue fraud risk alerts and provide practical guidance to internal teams and customers regarding emerging fraud patterns and preventive measures.
  • Coordinate assigned risk initiatives and provide professional guidance to junior team members when required.

Requirements
  • Bachelor’s degree in Banking & Finance, Business Administration, Information Systems, or a related discipline.
  • At least 3 years of experience in a similar operational risk, fraud risk, payment risk, or related role within a fintech company, payment service provider, bank, or financial institution.
  • Hands-on experience with digital payment products or services, including e-wallets, payment gateways, collection and disbursement services, card payments, remittance, or cross-border payments.
  • Practical experience developing or implementing risk management tools such as RCSA, KRIs, and loss or incident reporting frameworks.
  • Ability to independently conduct risk assessments, investigate incidents, perform root cause analysis, and recommend practical and effective controls.
  • Good understanding of payment transaction flows, merchant and partner risks, KYC/KYB processes, and common fraud patterns.
  • Strong analytical skills and proficiency in Excel. Experience with SQL, BI tools, or transaction monitoring systems is considered an advantage.
  • Strong communication and report-writing skills, with the ability to communicate risk issues clearly and collaborate effectively across functions.
  • Ability to read professional documents, prepare reports, and communicate effectively in English.
  • Experience in remittance or cross-border payment services is preferred.

Benefits
  • Competitive salary with performance-based incentives.
  • Comprehensive annual bonus programs based on individual and company performance.
  • Young, dynamic, and collaborative working environment.
  • Complimentary daily lunch provided by the company.
  • Regular company trips, team-building activities, parties, and internal engagement events.
  • Ongoing professional development opportunities through regular training programs.
  • Annual performance reviews to recognize achievements and support career development.
  • Full participation in social insurance, health insurance, unemployment insurance, and company-organized periodic health check-ups.
  • Additional private health insurance coverage for management-level employees.

Contact: Thao Phan

Due to the immense number of applications, only shortlisted candidates will be contacted.


Skills Required

  • Bachelor's degree in Banking and Finance, Business Administration, Information Systems, or a related discipline
  • At least 3 years of experience in operational risk, fraud risk, payment risk, or a related role within fintech, payment services, banking, or financial institutions
  • Hands-on experience with digital payment products or services, such as e-wallets, payment gateways, card payments, remittance, or cross-border payments
  • Experience developing or implementing RCSA, KRIs, and loss or incident reporting frameworks
  • Ability to conduct risk assessments, investigate incidents, perform root-cause analysis, and recommend effective controls independently
  • Understanding of payment transaction flows, merchant and partner risks, KYC/KYB processes, and common fraud patterns
  • Strong analytical skills and proficiency in Excel
  • Strong communication and report-writing skills, including the ability to collaborate across functions
  • Ability to read professional documents, prepare reports, and communicate effectively in English
  • Experience with SQL, BI tools, or transaction monitoring systems
  • Experience in remittance or cross-border payment services
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The Company
50 Employees
Year Founded: 2021

What We Do

Aloha Consulting Group (ACG) is a consulting firm specializing in digital transformation, technology, marketing, investment, and financial services. Its mission is to make finding rewarding jobs easier and to be a leading firm in Southeast Asia by leveraging human elements and technology.

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