The Role
Leads large, complex rewards and transformation projects from setup through delivery. Establishes governance, plans, milestones, workshops, reporting, RAID management, stakeholder communications, vendor coordination, change management, and operational readiness. Requires hands-on rewards program lifecycle experience, including rewards model design, rule changes, optimization, partnership strategy, and onboarding, along with practical Agile delivery expertise.
Summary Generated by Built In
The Senior Rewards Project Manager will lead one or more large, moderately to highly complex projects, managing medium to large teams. The role is responsible for defining the project vision, developing planning documents, and overseeing end-to-end delivery, reporting, and performance to ensure projects are delivered on time, within scope, and within budget.
Non-negotiables include proven experience in rewards environments, with hands-on exposure to rewards programs such as rewards model development, rule changes, and partnership strategy and onboarding. The candidate must have end-to-end rewards program lifecycle management experience, as well as strong knowledge and practical application of Agile project methodologies and delivery frameworks.
Role of the Project Manager
The Project Manager will establish and maintain the delivery framework required to coordinate all activities across
the initiative. Their responsibilities will include, but are not limited to:
• Setting up the overall project structure, including governance forums, roles and responsibilities.
• Coordinating and facilitating workshops with stakeholders, delivery teams, and external vendors.
• Developing and maintaining a consolidated project plan with clear milestones for each work-stream.
• Tracking progress across all teams and providing consolidated reporting to stakeholders.
• Managing dependencies, risks, and issues across business and technical teams.
• Overseeing contracting and engagement with external service providers or vendors as required.
• Ensuring alignment across business, technology, compliance, and operations stakeholders.
• Providing regular communication and updates to senior leadership on progress and blockers.
Key Deliverables from the Project Manager:
• Comprehensive project plan with milestones, timelines, and interdependencies.
• Workshop schedules, agendas, and documented outputs (decisions, action items, etc.).
• Consolidated status reports (weekly and monthly) with RAG status indicators.
• Risk, Issue, and Dependency logs with clear owners and mitigation plans.
• Contracting delivery timelines with dependent teams.
• Consolidated view of delivery timelines across business and technology teams.
• Change management plan to support adoption and communication of new capabilities.
Project Setup Requirements:
• Establish project governance forums (steering committee, working groups, etc.).
• Set up collaboration tools and reporting templates (project plan, RAID log, dashboards).
• Baseline scope, timelines, and success metrics for delivery.
• Agree on stakeholder engagement and communication plan.
• Identify and secure resources (people, systems, budget).
• Ensure alignment with compliance, risk, and operational readiness requirements.
Requirements
- End-to-end project management of large, complex, multi-workstream initiatives.
- Rewards program lifecycle management.
- Rewards model design, rule changes, and program optimization.
- Agile delivery methodologies(Scrum, SAFe, or hybrid environments)
- Project governance setup, planning and execution management.
- Risk, issue and dependency (RAID) management across multiple teams.
- Stakeholder management at senior and executive level.
- Delivery of multiple strategic rewards or transformation projects.
- Consolidated project reporting (status reports, dashboards, RAG tracking)
- Agile ceremonies and delivery practices.
- Project management tools, dashboards and reporting systems.
- Communication planning and stakeholder updates.
Skills Required
- End-to-end project management of large, complex, multi-workstream initiatives
- Rewards program lifecycle management experience
- Rewards model design, rule changes, and program optimization experience
- Experience with Agile delivery methodologies, including Scrum, SAFe, or hybrid environments
- Project governance setup, planning, and execution management
- Risk, issue, and dependency management across multiple teams
- Senior- and executive-level stakeholder management
- Delivery of multiple strategic rewards or transformation projects
- Consolidated project reporting, including status reports, dashboards, and RAG tracking
- Agile ceremonies and delivery practices
- Experience with project management tools, dashboards, and reporting systems
- Communication planning and stakeholder updates
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The Company
What We Do
BluePearl is a U.S. network of specialty and emergency veterinary hospitals providing advanced medical care for pets, including innovative procedures, diagnostics, surgery, and other specialized services in communities across the United States. Its mission is to deliver exceptional care while advancing veterinary medicine and honoring the human-animal bond. Founded in 1996, BluePearl operates more than 100 hospitals and is part of Mars Veterinary Health.
